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Getting Exchange 2010 to work on clean installation of SBS 2011

Created: 29 Sep 2013 • Updated: 01 Nov 2013 | 4 comments
This issue has been solved. See solution.

I have done a clean install of SBS 2011 on a new drive on an existing server.  I have redirected Exchange to the existing databases, but I cannot mount them.  As far as I can tell, the reason is that the Active Directory entries are not identical.

My question is therefore whether I can use Backup Exec to back up Exchange on the old drive, and then restore it to the new drive.  I have created a backup of my operating system and the Exchange database folders.  But when I run Granular Restore | Exchange Mail, I can only see the mailbox folders - the public folders are not listed.

So can anyone tell me how to get both the mailbox folders and the public folders working on the clean installation of SBS 2011?

Operating Systems:

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CraigV's picture


You won't be able to use GRT to restore Public Folders...consider duplicating the Information Store to disk, and then using Microsoft's best practices to restore the Information Store manually.

Read below if you don't know how to do so:


Alternative ways to access Backup Exec Technical Support:

Jaydeep S's picture

Its would not be that simple as backing up from your old drive and restoring to a new drive. You would need to perform a complete disaster recovery of the SBS server. This means, you need a complete backup set of your old server - Data drives (C:, D:, etc) + System State + Exchange Information Store + SQL databases + Sharepoint and everything else that was configured. Then you would have to perform a step by step Disaster recovery of the server. Here is the DR document.

highlysceptical's picture

Thanks for the responses and the links.  I will have a read later in the week.

But whatI don't understand is why it has to be so complicated.  All I effectively want to do is to change a hard drive.  The databases are fully intact, so why can I not just update the new installation of Windows so that it knows where to find / how to address those databases?

Jaydeep S's picture

But whatI don't understand is why it has to be so complicated

Unfortunately, thats the way Exchange is designed and integrated with AD. While working with Backup and recovery product, you need to backup and restore the data as and how it is supported by the application API.