Getting a Fatal Error Message on boot
c_boyer
November 4th, 2009
We have a few users who have recieved the following message opon booting their machines:
"Fatal error has occured. Machine will need to be restarted. Brief description: The application returned a status of [0x80000001] in the state State_Initialized.
Detailed Information is blank.
At this point we have to run the access and recovery disks to gain access to the computer.
We are running SEE 7.0.3 on a Windows 2003 Enterprise Server SP2, and Windows XP SP2 for our clients.
Any help is greatly appreciated.
Channing
Hey Chan, Currently we are
Hey Chan,
Currently we are not certain about the model number to see any compatibility or hardware problems. Below are the steps you can try to remediate this query. C
1) We can change the drive modes under the BIOS to AHCI, IRRT etc and see if that helps.
2) Change the boot sequence was helpful to get rid of this error message. (First boot device to CD-ROM and second boot device to hard disk).
3) At the final point, I would recommend running the recover and access to get rid of this error message.
Regards
Nitin L
Hi, Is Symantec aware of this
Hi,
Is Symantec aware of this problem?
Have seen this on one customer with few laptops, Windows XP SP3. Laptops used successfully about one month, and suddenly this error when starting up laptop.
Yes, we know how to decrypt laptop's hard disk but that's not an way to correct the actual problem.
Laptops having this error; HP NX8220 and some other HP business model. Drive mode from bios is set to IDE.
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