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Getting SQL backup status code 25 and 41

Created: 14 Sep 2012 | 1 comment

Windows 2008r2 virtual master server with 2 windows 2008r2 media servers.

 

Hi all,

I'm suddently getting errors 25 and 41 with my sql backups from a particular client. Im only seing the status 41's with the t-log backups, but with the full sql backups, Im seeing both error 25 and 41. The t-log backups write to disk only and the full backups write straight to tape. Below is the bpcd logging from the client server. Nothing jumps out at me as a problem, but I'll defer to the pro's. ;-)   Any further info I can provide? The master server does see the client, but when I right click and hit "connect", it eventually kills out with status 25 (cannot connect on socket).

 

15:41:58.572 [5084.3320] <2> setup_debug_log: switched debug log file for bpcd
15:41:58.572 [5084.3320] <2> bpcd main: VERBOSE = 0
15:41:58.572 [5084.3320] <2> logparams: bpcd
15:41:58.573 [5084.3320] <2> bpcd main: Got socket for input 616
15:41:58.573 [5084.3320] <2> process_requests: offset to GMT 21600
15:41:58.573 [5084.3320] <2> logconnections: BPCD ACCEPT FROM 10.202.106.218.49353 TO 10.202.106.114.13724
15:41:58.573 [5084.3320] <2> process_requests: setup_sockopts complete
15:41:58.576 [5084.3320] <2> bpcd peer_hostname: Connection from host pdc00nbua804w.ohlogistics.com (10.202.106.218) port 49353
15:41:58.577 [5084.3320] <2> bpcd valid_server: comparing pdc00nbua801w.ohlogistics.com and pdc00nbua804w.ohlogistics.com
15:41:58.580 [5084.3320] <2> bpcd valid_server: comparing pdc00nbua802w.ohlogistics.com and pdc00nbua804w.ohlogistics.com
15:41:58.581 [5084.3320] <2> bpcd valid_server: comparing pdc00nbua804w.ohlogistics.com and pdc00nbua804w.ohlogistics.com
15:41:58.581 [5084.3320] <4> bpcd valid_server: hostname comparison succeeded
15:41:58.736 [5084.3320] <2> process_requests: output socket port number = 1
15:42:21.439 [5084.3320] <2> process_requests: Duplicated vnetd socket on stderr
15:42:21.439 [5084.3320] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
15:42:21.439 [5084.3320] <2> process_requests: VERBOSE = 0
15:42:21.439 [5084.3320] <2> process_requests: Not using VxSS authentication with pdc00nbua804w.ohlogistics.com
15:42:21.648 [5084.3320] <2> process_requests: BPCD_PEERNAME_RQST
15:42:21.648 [5084.3320] <2> bpcd peer_hostname: Connection from host pdc00nbua804w.ohlogistics.com (10.202.106.218) port 49353
15:42:21.937 [5084.3320] <2> process_requests: BPCD_HOSTNAME_RQST
15:42:22.137 [5084.3320] <2> process_requests: BPCD_CLIENTNAME_RQST
15:42:22.337 [5084.3320] <2> process_requests: BPCD_GET_VERSION_RQST
15:42:22.537 [5084.3320] <2> process_requests: BPCD_GET_PLATFORM_RQST
15:42:22.737 [5084.3320] <2> process_requests: BPCD_GET_VERSION_RQST
15:42:22.937 [5084.3320] <2> process_requests: BPCD_PATCH_VERSION_RQST
15:42:22.937 [5084.3320] <2> retrieveLocalPatchVersion: Reading from C:\Program Files\Veritas\NetBackup\bin\version.txt
15:42:22.947 [5084.3320] <2> parsePatchVersionString: parsing = >7.0
<
15:42:22.947 [5084.3320] <2> parsePatchVersionString: theRest = ><
15:42:23.157 [5084.3320] <2> process_requests: BPCD_GET_VERSION_RQST
15:42:23.437 [5084.3320] <2> process_requests: BPCD_PATCH_VERSION_RQST
15:42:23.437 [5084.3320] <2> retrieveLocalPatchVersion: Reading from C:\Program Files\Veritas\NetBackup\version.txt
15:42:23.437 [5084.3320] <2> parsePatchVersionString: parsing = >7.0
<
15:42:23.437 [5084.3320] <2> parsePatchVersionString: theRest = ><
15:42:23.656 [5084.3320] <2> process_requests: BPCD_GET_VERSION_RQST
15:42:23.937 [5084.3320] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST
15:42:24.178 [5084.3320] <2> process_requests: BPCD_GET_STDOUT_SOCKET_RQST
15:42:24.437 [5084.3320] <2> process_requests: socket port number = 1
15:42:24.939 [5084.3320] <2> process_requests: Connected on output socket
15:42:24.939 [5084.3320] <2> process_requests: Skipping shutdown of send side of stdout.
15:42:24.939 [5084.3320] <2> process_requests: Duplicated socket on stdout
15:42:24.942 [5084.3320] <2> process_requests: BPCD_DISCONNECT_RQST
15:42:24.942 [5084.3320] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
15:45:49.879 [5008.1052] <2> setup_debug_log: switched debug log file for bpcd
15:45:49.880 [5008.1052] <2> bpcd main: VERBOSE = 0
15:45:49.880 [5008.1052] <2> logparams: bpcd
15:45:49.880 [5008.1052] <2> bpcd main: Got socket for input 356
15:45:49.880 [5008.1052] <2> process_requests: offset to GMT 21600
15:45:49.880 [5008.1052] <2> logconnections: BPCD ACCEPT FROM 10.202.106.217.64968 TO 10.202.106.114.13724
15:45:49.880 [5008.1052] <2> process_requests: setup_sockopts complete
15:45:49.907 [5008.1052] <2> bpcd peer_hostname: Connection from host pdc00nbua802w.ohlogistics.com (10.202.106.217) port 64968
15:45:49.908 [5008.1052] <2> bpcd valid_server: comparing pdc00nbua801w.ohlogistics.com and pdc00nbua802w.ohlogistics.com
15:45:49.910 [5008.1052] <2> bpcd valid_server: comparing pdc00nbua802w.ohlogistics.com and pdc00nbua802w.ohlogistics.com
15:45:49.911 [5008.1052] <4> bpcd valid_server: hostname comparison succeeded
15:45:50.045 [5008.1052] <2> process_requests: output socket port number = 1
15:45:50.547 [5008.1052] <2> process_requests: Duplicated vnetd socket on stderr
15:45:50.547 [5008.1052] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
15:45:50.547 [5008.1052] <2> process_requests: VERBOSE = 0
15:45:50.547 [5008.1052] <2> process_requests: Not using VxSS authentication with pdc00nbua802w.ohlogistics.com
15:45:50.754 [5008.1052] <2> process_requests: BPCD_GET_STDOUT_SOCKET_RQST
15:45:51.045 [5008.1052] <2> process_requests: socket port number = 1
15:45:51.547 [5008.1052] <2> process_requests: Connected on output socket
15:45:51.547 [5008.1052] <2> process_requests: Skipping shutdown of send side of stdout.
15:45:51.547 [5008.1052] <2> process_requests: Duplicated socket on stdout
15:45:51.550 [5008.1052] <2> process_requests: BPCD_DISCONNECT_RQST
15:45:51.550 [5008.1052] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
15:46:56.982 [2020.4932] <2> setup_debug_log: switched debug log file for bpcd
15:46:56.982 [2020.4932] <2> bpcd main: VERBOSE = 0
15:46:56.982 [2020.4932] <2> logparams: bpcd
15:46:56.982 [2020.4932] <2> bpcd main: Got socket for input 616
15:46:56.983 [2020.4932] <2> process_requests: offset to GMT 21600
15:46:56.983 [2020.4932] <2> logconnections: BPCD ACCEPT FROM 10.202.106.217.64978 TO 10.202.106.114.13724
15:46:56.983 [2020.4932] <2> process_requests: setup_sockopts complete
15:46:57.010 [2020.4932] <2> bpcd peer_hostname: Connection from host pdc00nbua802w.ohlogistics.com (10.202.106.217) port 64978
15:46:57.011 [2020.4932] <2> bpcd valid_server: comparing pdc00nbua801w.ohlogistics.com and pdc00nbua802w.ohlogistics.com
15:46:57.015 [2020.4932] <2> bpcd valid_server: comparing pdc00nbua802w.ohlogistics.com and pdc00nbua802w.ohlogistics.com
15:46:57.015 [2020.4932] <4> bpcd valid_server: hostname comparison succeeded
15:46:57.147 [2020.4932] <2> process_requests: output socket port number = 1
15:46:57.649 [2020.4932] <2> process_requests: Duplicated vnetd socket on stderr
15:46:57.649 [2020.4932] <2> process_requests: <---- NetBackup 7.0 0 ------------initiated
15:46:57.649 [2020.4932] <2> process_requests: VERBOSE = 0
15:46:57.649 [2020.4932] <2> process_requests: Not using VxSS authentication with pdc00nbua802w.ohlogistics.com
15:46:57.872 [2020.4932] <2> process_requests: BPCD_PEERNAME_RQST
15:46:57.872 [2020.4932] <2> bpcd peer_hostname: Connection from host pdc00nbua802w.ohlogistics.com (10.202.106.217) port 64978
15:46:58.148 [2020.4932] <2> process_requests: BPCD_HOSTNAME_RQST
15:46:58.348 [2020.4932] <2> process_requests: BPCD_CLIENTNAME_RQST
15:46:58.548 [2020.4932] <2> process_requests: BPCD_GET_VERSION_RQST
15:46:58.747 [2020.4932] <2> process_requests: BPCD_GET_PLATFORM_RQST
15:46:58.947 [2020.4932] <2> process_requests: BPCD_GET_VERSION_RQST
15:46:59.148 [2020.4932] <2> process_requests: BPCD_PATCH_VERSION_RQST
15:46:59.148 [2020.4932] <2> retrieveLocalPatchVersion: Reading from C:\Program Files\Veritas\NetBackup\bin\version.txt
15:46:59.148 [2020.4932] <2> parsePatchVersionString: parsing = >7.0
<
15:46:59.148 [2020.4932] <2> parsePatchVersionString: theRest = ><
15:46:59.358 [2020.4932] <2> process_requests: BPCD_GET_VERSION_RQST
15:46:59.648 [2020.4932] <2> process_requests: BPCD_PATCH_VERSION_RQST
15:46:59.648 [2020.4932] <2> retrieveLocalPatchVersion: Reading from C:\Program Files\Veritas\NetBackup\version.txt
15:46:59.648 [2020.4932] <2> parsePatchVersionString: parsing = >7.0
<
15:46:59.648 [2020.4932] <2> parsePatchVersionString: theRest = ><
15:46:59.850 [2020.4932] <2> process_requests: BPCD_GET_VERSION_RQST
15:47:00.048 [2020.4932] <2> process_requests: BPCD_READ_HOST_CONFIG_RQST
15:47:00.247 [2020.4932] <2> process_requests: BPCD_GET_STDOUT_SOCKET_RQST
15:47:00.247 [2020.4932] <2> process_requests: socket port number = 1
15:47:00.749 [2020.4932] <2> process_requests: Connected on output socket
15:47:00.749 [2020.4932] <2> process_requests: Skipping shutdown of send side of stdout.
15:47:00.749 [2020.4932] <2> process_requests: Duplicated socket on stdout
15:47:00.752 [2020.4932] <2> process_requests: BPCD_DISCONNECT_RQST
15:47:00.752 [2020.4932] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

 

Thank you!

Comments 1 CommentJump to latest comment

Marianne's picture

No errors in bpcd log.

Please post all text in Job Details for failed status 25 and 41 backups.

Please also post dbclient log on SQL client.

Another log that will help with troubleshooting is bpbrm on media server.

Please rename logs to reflect process name (e.g. dbclient.txt) and post as File attachments.

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