Video Screencast Help

Getting Support for the Beta

Created: 31 Oct 2011 • Updated: 05 Oct 2012 | 2 comments
Jed Gresham's picture

 

What if we need help or have a question?
 
The first stop for support is Symantec Technical Support. If the documentation provides no guidance, a Symantec technical support case should be opened. Technical Support will assist the Beta sites. Technical Support will follow normal protocols and open an engineering defect case if necessary. 
The link below provides telephone contact information for global technical support.
 
Technical Support will provide the following:
• 24x7 support
• 24 hour initial response time
 
We understand how valuable your time is and we will do what we can to efficiently resolve any roadblocks. If you do not feel like you are making progress, please contact me directly or email the Beta program distribution list at DL-ENG-NBU-Early-Release@symantec.com.  Please include a Titan case number with any correspondence.

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cfabregat's picture

Logre realizar la instalación.
Hay un manual "NetBackup for dummy".

Gracias.

Antonio Martín's picture

Toda la documentación del producto está en NetBackup_7.5_Beta2_Doc_Set.zip, ahí encontrarás todo lo necesario.