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Getting VSS Errors 11 and 12292 when running remote backup.

Created: 30 Jun 2010 | 3 comments

I have a recently aquried client that is running an old BENT 12.0.
When they backup their SBS 2003 Sp2 server using a remote agent, they are getting a lot of VSS errors in the event log.

I have tried to reregister all VSS dll's but no go.
Any help on this?

The server is their only DC (Small Business Server) and they are running production on this 20 hours a day, so downtime is not easy to come by.
And as they also run Exchange 2003 on this server, I would prefer not to be told to reinstall SP or something like that as their Exchange is aprox. 90 GB!

---------------------------------------------

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12292
Date:  30-06-2010
Time:  09:41:17
User:  N/A
Computer: IPSSBS
Description:
Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {122e0bab-dae0-4285-b708-eb4974409279} [0x80070422].

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20   - Code:
0008: 43 4f 52 48 57 50 57 43   CORHWPWC
0010: 30 30 30 30 30 33 30 36   00000306
0018: 2d 20 43 61 6c 6c 3a 20   - Call:
0020: 43 4f 52 48 57 50 57 43   CORHWPWC
0028: 30 30 30 30 30 32 34 32   00000242
0030: 2d 20 50 49 44 3a 20 20   - PID: 
0038: 30 30 30 30 39 30 30 30   00009000
0040: 2d 20 54 49 44 3a 20 20   - TID: 
0048: 30 30 30 30 38 39 36 34   00008964
0050: 2d 20 43 4d 44 3a 20 20   - CMD: 
0058: 43 3a 5c 57 49 4e 44 4f   C:\WINDO
0060: 57 53 5c 53 79 73 74 65   WS\Syste
0068: 6d 33 32 5c 76 73 73 76   m32\vssv
0070: 63 2e 65 78 65 20 20 20   c.exe  
0078: 2d 20 55 73 65 72 3a 20   - User:
0080: 4e 54 20 41 55 54 48 4f   NT AUTHO
0088: 52 49 54 59 5c 53 59 53   RITY\SYS
0090: 54 45 4d 20 20 20 20 20   TEM    
0098: 2d 20 53 69 64 3a 20 20   - Sid: 
00a0: 53 2d 31 2d 35 2d 31 38   S-1-5-18

---------------------------------------------

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 11
Date:  30-06-2010
Time:  09:41:17
User:  N/A
Computer: IPSSBS
Description:
Volume Shadow Copy Service information: The COM Server with CLSID {122e0bab-dae0-4285-b708-eb4974409279} and name HWPRV cannot be started. [0x80070422]
 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20   - Code:
0008: 43 4f 52 48 57 50 57 43   CORHWPWC
0010: 30 30 30 30 30 32 39 38   00000298
0018: 2d 20 43 61 6c 6c 3a 20   - Call:
0020: 43 4f 52 48 57 50 57 43   CORHWPWC
0028: 30 30 30 30 30 32 34 32   00000242
0030: 2d 20 50 49 44 3a 20 20   - PID: 
0038: 30 30 30 30 39 30 30 30   00009000
0040: 2d 20 54 49 44 3a 20 20   - TID: 
0048: 30 30 30 30 38 39 36 34   00008964
0050: 2d 20 43 4d 44 3a 20 20   - CMD: 
0058: 43 3a 5c 57 49 4e 44 4f   C:\WINDO
0060: 57 53 5c 53 79 73 74 65   WS\Syste
0068: 6d 33 32 5c 76 73 73 76   m32\vssv
0070: 63 2e 65 78 65 20 20 20   c.exe  
0078: 2d 20 55 73 65 72 3a 20   - User:
0080: 4e 54 20 41 55 54 48 4f   NT AUTHO
0088: 52 49 54 59 5c 53 59 53   RITY\SYS
0090: 54 45 4d 20 20 20 20 20   TEM    
0098: 2d 20 53 69 64 3a 20 20   - Sid: 
00a0: 53 2d 31 2d 35 2d 31 38   S-1-5-18

---------------------------------------------

Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 57860
Date:  30-06-2010
Time:  09:26:54
User:  N/A
Computer: IPSSBS
Description:
An error occurred while attempting to log in to the following server: "IPSSBS".
 SQL error number: "0011".
 SQL error message: "[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.
".

 For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

Data:
0000: 11 00 00 00 00 00 00 00   ........
0008: 00 00 00 00 00 00 00 00   ........

---------------------------------------------

 

Comments 3 CommentsJump to latest comment

RahulG's picture
These errors can be caused by the Microsoft Software Shadow Copy Provider Service being disabled or unable to start. However, the source of this issue can also be caused by a lack of permissions to start the service.
Possible Solutions ( Even if backup using NTbackup fails ):
1. Error events are generated when you try to perform a system state backup on a Windows Server 2003-based computer
 2. Install the VSS Roll up package from Microsoft
 NOTE - Both these solutions need a reboot of the server
If the above listed  solutions do not resolve the issue , please contact Microsoft
Nimish_Patel's picture

Try following http://support.veritas.com/docs/314418  as this describes the cause and the sollution for the exact same issue and events that you have mentioned in your post.

If this response answers your concern, please mark it as a "solution"

Thanks & Regards
Nimish Patel

RahulG's picture

Well the document Talks about the same steps I have mentioned ...but good to have document for the same