Dear All,
I am having a problem with Ghost, database stops responding at random. On the client side a red cross appears. There is also a strange empty entry under Network in the Console, when I try to do any sorting by label, the console crashes with access violation error. I don’t know if the problems are interrelated, but once I restored a good database, that entry is gone, and no more error. But, after an unknown period of time, the empty entry reappears, from a few days to as frequent as within minutes.
Can anyone here help?
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Symantec Ghost Console Error File
Version: 11.5.0.2165
Processor exception
Generated at ..\HardExceptionHandlerWin32.cpp:307
Thread #4692 Call Stack
Call Stack
Address Frame Logical Addr Module
0x0000000000503f3e 0x000000000012d898 0x0001:0x0000000000102f3e C:\Program Files\Symantec\Ghost\ngcons.exe
0x0000000000502c17 0x000000000012d94c 0x0001:0x0000000000101c17 C:\Program Files\Symantec\Ghost\ngcons.exe
0x0000000000502894 0x000000000012da2c 0x0001:0x0000000000101894 C:\Program Files\Symantec\Ghost\ngcons.exe
0x0000000000503b85 0x000000000012db68 0x0001:0x0000000000102b85 C:\Program Files\Symantec\Ghost\ngcons.exe
0x0000000000503e15 0x000000000012db84 0x0001:0x0000000000102e15 C:\Program Files\Symantec\Ghost\ngcons.exe
0x00000000774650b4 0x000000000012dba0 FlatSB_SetScrollProp+0x00000000000004fd
0x0000000077430f38 0x000000000012dbc8 Ordinal10+0x000000000000016d
0x0000000077430fdf 0x000000000012dbe8 Ordinal10+0x0000000000000214
0x0000000077430fc5 0x000000000012dc08 Ordinal10+0x00000000000001fa
0x0000000077430fc5 0x000000000012dc28 Ordinal10+0x00000000000001fa
0x0000000077430fc5 0x000000000012dc48 Ordinal10+0x00000000000001fa
0x0000000077430fc5 0x000000000012dc68 Ordinal10+0x00000000000001fa
0x0000000077430fc5 0x000000000012dc88 Ordinal10+0x00000000000001fa
0x0000000077430fc5 0x000000000012dca8 Ordinal10+0x00000000000001fa
0x0000000077431057 0x000000000012dcc0 Ordinal10+0x000000000000028c
0x0000000077431404 0x000000000012dce0 DPA_Sort+0x000000000000002b
0x0000000077465340 0x000000000012dd14 FlatSB_SetScrollProp+0x0000000000000789
0x000000007746555e 0x000000000012dd40 FlatSB_SetScrollProp+0x00000000000009a7
0x0000000077472c43 0x000000000012deac 0x0001:0x0000000000051c43 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\COMCTL32.dll
0x000000007739b6e3 0x000000000012ded8 LoadCursorW+0x0000000000004cf5
0x000000007739b874 0x000000000012df50 LoadCursorW+0x0000000000004e86
0x000000007739bfce 0x000000000012df80 CallWindowProcW+0x0000000000000075
0x00000000773b0463 0x000000000012dfa0 CallWindowProcA+0x000000000000001b
0x0000000000629fe1 0x000000000012dfc0 0x0001:0x0000000000228fe1 C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062a11f 0x000000000012dfdc 0x0001:0x000000000022911f C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c62f 0x000000000012e044 0x0001:0x000000000022b62f C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c6bc 0x000000000012e064 0x0001:0x000000000022b6bc C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000007739b6e3 0x000000000012e090 LoadCursorW+0x0000000000004cf5
0x000000007739b874 0x000000000012e108 LoadCursorW+0x0000000000004e86
0x000000007739c2d3 0x000000000012e144 IsWindow+0x0000000000000148
0x000000007738cee9 0x000000000012e164 SendMessageA+0x0000000000000049
0x0000000000518ce8 0x000000000012e18c 0x0001:0x0000000000117ce8 C:\Program Files\Symantec\Ghost\ngcons.exe
0x0000000000518d8e 0x000000000012e1a0 0x0001:0x0000000000117d8e C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062ed4f 0x000000000012e1b8 0x0001:0x000000000022dd4f C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062ef2d 0x000000000012e1e8 0x0001:0x000000000022df2d C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062e304 0x000000000012e210 0x0001:0x000000000022d304 C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c31a 0x000000000012e2a4 0x0001:0x000000000022b31a C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062d357 0x000000000012e2cc 0x0001:0x000000000022c357 C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000064b15a 0x000000000012e2e8 0x0001:0x000000000024a15a C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062dc73 0x000000000012e388 0x0001:0x000000000022cc73 C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062a108 0x000000000012e3a8 0x0001:0x0000000000229108 C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c62f 0x000000000012e410 0x0001:0x000000000022b62f C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c6bc 0x000000000012e430 0x0001:0x000000000022b6bc C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000007739b6e3 0x000000000012e45c LoadCursorW+0x0000000000004cf5
0x000000007739b874 0x000000000012e4d4 LoadCursorW+0x0000000000004e86
0x000000007739c2d3 0x000000000012e510 IsWindow+0x0000000000000148
0x000000007739c337 0x000000000012e530 SendMessageW+0x0000000000000049
0x000000007743aba7 0x000000000012e5c8 Ordinal414+0x0000000000000ae0
0x0000000077464eb6 0x000000000012e60c FlatSB_SetScrollProp+0x00000000000002ff
0x000000007747c992 0x000000000012e658 0x0001:0x000000000005b992 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\COMCTL32.dll
0x000000007746f390 0x000000000012f768 0x0001:0x000000000004e390 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\COMCTL32.dll
0x0000000077472192 0x000000000012f8d0 0x0001:0x0000000000051192 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\COMCTL32.dll
0x000000007739b6e3 0x000000000012f8fc LoadCursorW+0x0000000000004cf5
0x000000007739b874 0x000000000012f974 LoadCursorW+0x0000000000004e86
0x000000007739bfce 0x000000000012f9a4 CallWindowProcW+0x0000000000000075
0x00000000773b0463 0x000000000012f9c4 CallWindowProcA+0x000000000000001b
0x0000000000629fe1 0x000000000012f9e4 0x0001:0x0000000000228fe1 C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062a11f 0x000000000012fa00 0x0001:0x000000000022911f C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c62f 0x000000000012fa68 0x0001:0x000000000022b62f C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000000062c6bc 0x000000000012fa88 0x0001:0x000000000022b6bc C:\Program Files\Symantec\Ghost\ngcons.exe
0x000000007739b6e3 0x000000000012fab4 LoadCursorW+0x0000000000004cf5
0x000000007739b874 0x000000000012fb2c LoadCursorW+0x0000000000004e86
0x000000007739c2d3 0x000000000012fb68 IsWindow+0x0000000000000148
0x000000007739c337 0x000000000012fb88 SendMessageW+0x0000000000000049
0x000000007743b07f 0x000000000012fc20 Ordinal414+0x0000000000000fb8
0x0000000077460f55 0x000000000012fc4c Ordinal384+0x0000000000025027
0x00000000774636bf 0x000000000012fc98 Ordinal384+0x0000000000027791
0x0000000077464899 0x000000000012fcf8 Ordinal384+0x000000000002896b
0x000000007739b6e3 0x000000000012fd24 LoadCursorW+0x0000000000004cf5
0x000000007739b874 0x000000000012fd9c LoadCursorW+0x0000000000004e86
0x000000007739ba92 0x000000000012fe04 TranslateMessageEx+0x000000000000010d
0x00000000773a16e5 0x000000000012fe14 DispatchMessageA+0x000000000000000f
End Call Stack
Exception code: 0xc0000005 ACCESS_VIOLATION
Registers:
EAX=0x00000004 CS=0x001b EIP=0x00000000 EFLGS=0x00010202
EBX=0x0012dccc SS=0x0023 ESP=0x00000008 EBP=0x00000000
ECX=0x006b464d DS=0x0023 ESI=0x0012dd2c FS=0x003b
EDX=0x00000004 ES=0x0023 EDI=0x001b8f40 GS=0x0000
LargeMemoryAllocationFactory diagnostic...
==========================================
Heap available at construction: 961200128
Current heap available: 939417600
Total Memory: 2142056448
Allocated
DiskManager diagnostic...
=========================
Fixed Drives
FilesystemMounter diagnostic...
===============================
FilesystemManager diagnostic...
===============================
LfoFilesystemManager diagnostic...
==================================
Filesystem Index: 0
Filesystem Descriptor:
ID's:
ID Type: 2
ID: C:
DriveType: 4
No FilesystemInfo structure.
Filesystem has no VolumePtr
Filesystem Index: 1
Filesystem Descriptor:
ID's:
ID Type: 2
ID: D:
DriveType: 4
No FilesystemInfo structure.
Filesystem has no VolumePtr
Filesystem Index: 2
Filesystem Descriptor:
ID's:
ID Type: 2
ID: E:
DriveType: 8
No FilesystemInfo structure.
Filesystem has no VolumePtr
Filesystem Index: 3
Filesystem Descriptor:
ID's:
ID Type: 2
ID: O:
DriveType: 16
No FilesystemInfo structure.
Filesystem has no VolumePtr