Ghost Solution Suite

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  • 1.  Ghost Client Disconnected

    Posted Dec 06, 2012 01:48 PM

    Same problem as this (https://www-secure.symantec.com/connect/forums/ghost-client-disconnected-when-log)

    Maybe not exactly, but yesterday I was working with GSS and now today I log in and it shows my computer is 'disconnected'.

    No idea what could be causing that, because I know the computers are connected.

    Attempting to refresh inventory task as we speak.

    Anybody have any ideas?



  • 2.  RE: Ghost Client Disconnected

    Posted Dec 06, 2012 02:12 PM

    Got it figured out.



  • 3.  RE: Ghost Client Disconnected

    Posted Dec 06, 2012 02:53 PM

    For the benefit of other forum members, can you share your solution?



  • 4.  RE: Ghost Client Disconnected
    Best Answer

    Posted Dec 06, 2012 03:08 PM

    Surely.

     

    For some reason, the client software was not responding to my ghost server computer. I unistalled then re-installed the client, re-entered my machine name and then finished the download. I rebooted both machines and then opened up GSS and the computer showed up connected.



  • 5.  RE: Ghost Client Disconnected

    Posted Dec 07, 2012 04:52 AM

    What you need to be aware of, is that if you happen to upgrade the server installation using LiveUpdate, you need to update all the clients as well. I don't know if this is the underlying cause of the problem you experienced, but uninstall and reinstall will normally ensure that the same versions are running on both.