Ghost Solution Suite

I recently migrated our ghost server to a new dell poweredge. The migration went well using the scripts provided by a community member to backup and migrate the database. All my machines show up and I can run tasks successfully. I Do however always get a warning about running a product update which always fails to run. This does not keep tasks from completing. I looked into it and the warning has to do with the product verison I have on my clients. The clients have a newer version and it is saying that the required is a version lower. clients have 11.5.1.2298 and ghost says required is 2266.

Is there anyway to fix it so it stops attempting to run the product (downgrade) update?

I feel that my tasks will complete faster if that step is cut out and ghost no longer attempts to run it. Any thoughts?

Thanks!

-Jeramie

UConn School of Engineering Learning Center Admin

When you upgraded your Ghost server, did you patch the server installation of Ghost to version 2298 ?

The latest version available for download is 2266, and 2298 is only available from Tech Support. Based on the fact that your clients have 2298, it would appear that your old Ghost server was also on 2298, but your new one is not.

Thanks EdT,

I will look at my file share and see if a ghost patch is kicking around. If not login to my support account and grab the patch.

Fixed it. Here is the readme with it. Looks like it corrects some bugs.

12/14/2010
===============================================================================
patch version - GSS 2.5.1 build 2298

Details of issues addressed in this patch.

PROBLEM: ngctw32.exe crashes with a C0000005 error message.

SOLUTION:

The binaries provided as part of this patch are:

1.ngctdos.exe                 
2.update.exe                   
3.ngctw32.exe  
4.ClientInstall\client.msi
5.ngcons.exe   
6.ngserver.exe
7.bin\dbserv.exe   

Please install these binaries using instructions outlined in the "Installing the Patch" section

Installing the patch
===============================================================================

On the system hosting the Ghost Console

1. Close all open Ghost application windows and stop ngserver service from the system tray.

2. Copy the following binaries to the GSS Install folder
   (typically C:\Program Files\Symantec\ghost):

   - ngctdos.exe  (11.5.1.2298)                
   - update.exe   (11.5.1.2298)                
   - ngctw32.exe  (11.5.1.2298)
   - ClientInstall\client.msi
   - ngcons.exe   (11.5.1.2298)
   - ngserver.exe (11.5.1.2298)
   - bin\dbserv.exe (11.5.1.2298)
   

3. Open Ghost Console

4. Refresh the inventory/run any other task.

======================================================================
File Virus Check
======================================================================

Virus Scanned with Symantec Endpoint Security 11.0.6200.754
Virus Definition File Version 12/12/2010 r2

COPYRIGHT INFORMATION
======================================================================
Copyright 2010 Symantec Corporation. All rights reserved. Symantec and Symantec
Ghost Solution Suite are trademarks or registered trademarks of Symantec Corporation
or its affiliates in the U.S. and other countries. Other names may be trademarks
of their respective owners. All other brand or product names are trademarks or
registered trademarks of their respective owners.

END

Yup, that's what patches are all about - bug fixes ;-))