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Ghost Console fails to launch after installing on a new PC and transferring the existing database

  • 1.  Ghost Console fails to launch after installing on a new PC and transferring the existing database

    Posted May 17, 2010 01:31 PM

    hi

    We got a new pc to use as our ghost console - we followed the guide to export the reg key and backup the files etc.

    We installed version 2.5 on to a windows 7 32bit OS and tested if it would load with a blank database and all was fine. We then followed the guide to import the reg key and copy the files back over and as soon as we try launching Ghost Console it comes with an error about the database and woudl like to re-try. After doing some searching this could be related to different versions of the software being installed. We have tried using Live Update but it keeps saying that the latest version is already installed even though no updates have been done. Is there any way of manually updating and restoring the database as we have over 750 pcs with ghost client installed and over 100 different AI packages and tasks setup that we cant use.

    thanks


  • 2.  RE: Ghost Console fails to launch after installing on a new PC and transferring the existing database

    Posted May 19, 2010 06:26 AM
    Hi,

    There is procedure to move the database on other hardware. Following links will help you to backup and restore the database.

    Backup database procedure

    http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2010011111365360?Open&seg=ent

    Restore database procedure

    http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2010011111493160?Open&seg=ent

    How to restore a Ghost Solution Suite 2.5.1 database backup manually captured from a Ghost Console 32-bit machine to a 64-bit machine.

    http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2010041915064360?Open&seg=ent

    Hope this helps.