Ghost Solution Suite

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Symantec Ghost Configuration Server
An exception has occurred of type C0000005
C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngserver.exe 11.5.0.2113
C:\WINDOWS\system32\ntdll.dll!RtlIpv4StringToAddressExW+0xB434
C:\WINDOWS\system32\ntdll.dll!RtlLockHeap+0x25C
c:\depot\ghost\gsstrunk\ghost\configureagent\library\src\aio\completion.cpp#764:Library::Aio::OperationBase::sendCallback
    unsigned int bytes = 0x447D00
c:\depot\ghost\gsstrunk\ghost\configureagent\library\src\aio\pipeio.cpp#224:Library::Aio::PipeListener::beginAccept
c:\depot\ghost\gsstrunk\ghost\configureagent\library\src\win\pipeservice.cpp#574:Library::Win::PipeService::startListen
c:\depot\ghost\gsstrunk\ghost\configureagent\server\server.cpp#269:ConfigService::initialize


Just installed it onto a new Dell server on Windows Server 2003 R2 Enterprise (x86). Not sure what I'm doing wrong here. Any help would be greatly apprecaited!

This is a small fault in a piece of internal library code in NGserver.exe that wasn't expecting to encounter Windows reporting 16 physical CPUs present in an Intel x86 system, which was reported and fixed just after GSS2.5 initially shipped (when quad-core/quad-proc systems first entered the market). This piece of code is used by both the GSS console and Windows client code, but although the fix for this in the GSS clients was shipped as part of LiveUpdate 2, none of the LiveUpdates released for GSS contained an updated ngserver.exe which has the fix.

However, the support FTP site contains a separate patch executable which contains the GSS server and Windows client pieces and brings them to the same build number as the other pieces of GSS used in LiveUpdate 3, which you can obtain from:

ftp://ftp.symantec.com/public/english_us_canada/products/symantec_ghost_solution_suite/2.5/updates/Ghost_Solution_Suite_2.5_server-client_b2165.exe

The "ngserver.exe" executable contained in the above patch (which is really just a fancy kind of self-extracting Zipfile, incidentally) should resolve this for you.

That did the trick. Yes I'm running dual quad core with hyper threading puts me in the ballpark of 16 CPU's.

Thanks!