Ghost Solution Suite

we are using Norton Ghost and I have a computer that I want to use for an image. However, even though I can ping from server to computer and computer to server, install the client from the server to the computer remotely, I can't see it in the default group or under the network.
The only place it's showing up is when I drill down to install the remote client from the ghost console. Otherwise this computer seems to be invisable.

we're using ghost 8.2.xxx on an XP machine and then XP without SP2 or updates on the machine to be imaged.

Can anyone tell me how to get the machine to show up in the folders in the ghost console so I can take an image of this computer?

Okay, I found the solution to this one....

Just in case anyone else has the problem. In our case I put a crossover cable from the server to a computer and then the computer showed up. It seems that for the remote client install, Ghost will use TCP/IP and that's why the computer was showing up in the list for me, but when it gets the client installed it starts using mulicast and this is blocked by switches and routers. So when I put the crossover cable from server to client, there was nothing blocking the multicast anymore and it showed up right away.
Hope that helps someone else out....

Out of curiosity, what switches were you using? As often as not, most cases where multicast connectivity isn't available are due to incorrectly configured switches; not having IGMP snooping and querying on by default is something switch manufacturers do because of interoperability concerns about ancient pieces of equipment that don't correctly implement the standards, but IP multicast is such a great fit with Ghost that it's really best if you can configure your network to support it.