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Ghost image deployment on Disk 1 instead of Disk 0

Created: 29 Aug 2013 | 12 comments

Hi Folks,

I am encountering the following issue on AAEON IMBA Q77 model.
 
I deployed the ghost image on the above model, the image is deployed on Disk 0, it was fine.
 
Again I deployed the same ghost image on the another machine of same model (AAEON IMBA Q77) and found that the image was deployed on Disk 1 instead of Disk 0.
 
It was strange to me since the same ghost image was deployed on Disk 0 on one machine and the same is deployed on Disk 1 in another machine of same model.
 
Did anyone encountered similar type of issue during ghost image deployment?
 
Could I get experts view/suggestion on this issue please?
 
Thanks in advance!!
 
Regards,
Mani
Operating Systems:

Comments 12 CommentsJump to latest comment

EdT's picture

What was the state of the target hard disk at the time of deployment?  If the disk was not formatted then the bios may not have been able to assign a drive letter to it and therefore the C: drive was allocated to something else, causing your error.

Also, have you checked basic hardware configuration such as which SATA port the hard disk is connected to on each of the two machines?  Simple human error may have misconnected one of the systems.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

mmaniprabu's picture

Thanks for the reply EdT.

The Harddisk was formatted before the image deployment. (the state of the HDD at the time of deployment was RAW)

I do checked the SATA port connections on two of the hardware and it is same, it was connected to SATA Port 6.

Basically the two hardware which I am trying to deploy the image is identical. Only on one machine I am getting this problem and I am not able to find what is making this problem.

Regards,

Manikandaprabu M

EdT's picture

At this point it would be worth comparing the bios settings, especially any settings relating to the hard disk, and also check the bios versions on the two machines.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

mmaniprabu's picture

Hi EdT,

I even tried that by comparing the BIOS version and HDD configurations in BIOS as the process of troubleshooting, but both the machines are reflecting the same configuration :(

mmaniprabu's picture

Hi EdT,

Any other other suspicion that you have regarding this issue related to GHOST?

Thanks, 

Mani

EdT's picture

Please clarify the hardware setup - are there two physical hard disks?

Are you specifying the volume you are deploying to?  If you are, then some unknown factor is treating the disks differently on each machine.

Do you have any experience of running diskprep from a WinPE command prompt ?  That would quickly enable you to select disk 0 and disk 1 in turn, and check which physical hard disk is activated. Try this on both systems and see if they are the same.

Alternatively, if you have experience with WMI you could run a quick check on the disks and their reported numbering.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

mmaniprabu's picture

Thanks EdT.

Yes. there are two physical hard disk (Western digital) present in the hardware.

The image deployment is based on DISK to DISK method. so we are not sepcifying any volume here.

could you please guide me to run DISKPREP from WINPE command? as I am not aware of this method.

Thanks,

Mani

EdT's picture

The following article: https://www-secure.symantec.com/connect/articles/readyadventures-winpe  includes a section which describes basic use of Diskpart.  Diskpart is also present in Win 7 for example, and you can get a list of supported commands by running Diskpart /?

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

mmaniprabu's picture

Yes EdT. I do have experience in using DISKPART command..I have been using this command to format/select the disk/create partition and deploy my WIM file from WinPE media.

I also have noticed that while deploying the GHOST image, Disk 0 is showing in Diskpart but once the ghost image is deployed and booted the machine with windows, found that the ghost image is deployed on Disk 1 instead of Disk 0 which was shown as Disk 0 in Diskpart in WinPE.

Basically I am trying to deploy Windows XP Profressional XP3 which is having Diskpart version 5.1 and the WinPE was created with Vista platform (Diskpart version 6.0), I had a suspect of different diskpart version, but i tried even to change the Diskpart version in WINPE, but the problem still occurs.

Dpak D's picture

Hi Mani,

Generate  system information report from both the machines ,

i.e,.Start->Run->msinfo32

Navigate to Components->Storage->Disks and make a comparison .If possible attach the information here.

ianatkin's picture

Still sounds to me like you're BIOS configurations are different. Check the order of your SATA disks with respect to the ports.

I'm not familiar with the motherboard, but as well has having a screen where you can see you SATA connected devices, you should have another one where they can be ordered. It could be that it's the BIOS configured ordering (rather than the SATA connections to the motherboard) which is of issue here.

It does sound like you've checked all this out before though I admit! But this certainly is odd.

Kind Regards,
Ian./

Ian Atkin, IT Services, Oxford University, UK

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Terry BU's picture

We have seen sometimes where card readers (SD, XD, etc) get assigned drive letters first before actual HDs.  does your machine have any of those?