Ghost Solution Suite

Hello,

I am new to ghostcast server and I need some assistance. I am currently using Ghost version 11.5.1.2266 on a server with Windows Server 2008 R2. I was tasked to capture an image that is on an HP Elitebook Revolve. I cannot run the OS on the Elitebook since I need to capture the image as is. The server, where I want to save the image to, is connected to a dumb switch, and from there out to the Elitebook. I have captured and restored images before but now I am getting error code 19913- Unable to start TCP/IP, DHCP not found and that it may be a network problem. I am not using DHCP and instead I have the server set to a Static IP. I think the network NIC on the Elitebook may be the issue but I am not sure and if so how can I fix this issue?

Make sure your WinPE boot image has the appropriate Vista 32 bit drivers for the NIC in your Elitebook.

Correct me if I am not grasping the concept. I need to create a winPE boot image and make sure the correct Vista 32 bit drivers are embedded in the boot image in order to communicate with the Elitebook?

If so how do I create this WinPE boot image?

In order to capture an image of a machine that is not running its operating system, the machine has to be booted to another operating system that can access the hard disk and the network (if imaging over the network), and with modern hardware, that would be WinPE rather than DOS. Since the version of WinPE supplied with Ghost is based on the Vista kernel, you need to add Vista 32 bit drivers for your hardware.

You could of course boot WinPE locally, run ghost from your WinPE boot media and image to a local USB hard disk, which would avoid having to support network connectivity, but you still need to build a WinPE boot image.

These articles may help, but there is no real substitute for reading the documention as well.

http://www.symantec.com/business/support/index?page=content&id=TECH110134&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1379325844236H648XIOBo89QYnlyyqy8JBXy4XpzTOpCi8Nmu

https://www-secure.symantec.com/connect/articles/do-i-have-correct-driver-winpe

To get independent experience of WinPE, you can build your own version using this article:

http://www.symantec.com/connect/articles/readyadventures-winpe

In order to image machines without running a local operating system, you can use PXE boot to load the necessary WinPE image over the network, but this also requires you to set up a PXE server as part of your Ghost server environment. There are articles on this too, which you can find using the forum search engine. Here is a typical article: http://www.symantec.com/business/support/index?page=content&id=TECH110129