Ghost Solution Suite

 View Only
  • 1.  Ghost Solution Suite 3.0 Installation Error PrebootOs.ini

    Posted Aug 08, 2015 12:34 PM

    I cannot complete my installation for Ghost Solution Suite 3.0 on Windows Server 2012.  I consistently get the error message "Error creating/updating PreBootOs.ini"

    I installed tried both the x64 and x86 versions of SqlExpress2014 (not sure that has anything to do with the problem).

    Any ideas?



  • 2.  RE: Ghost Solution Suite 3.0 Installation Error PrebootOs.ini

    Posted Aug 09, 2015 12:23 PM

    Did you install everything to C:\ ?   If not, try with everything installed on the C: drive.



  • 3.  RE: Ghost Solution Suite 3.0 Installation Error PrebootOs.ini

    Posted Aug 09, 2015 04:08 PM

    Yes, I placed all my installation files (e.g., setup program; unzipped folder) on drive C: and I installed everything to Drive C: (I used the default directories on the C: drive).



  • 4.  RE: Ghost Solution Suite 3.0 Installation Error PrebootOs.ini

    Posted Aug 10, 2015 11:40 PM

    Good news!  I got it installed.  Here is what I did:

    The error was occurring during installation at 38% of unpacking data files.  I found an article at this url:

    https://support.symantec.com/en_US/article.TECH23733.html

     

    The only part applicable to my situation was removal of all files in my %temp% folder.

    I also took the additional step of deleting the folder C:\Program Files (x86)\Altiris

    I then rebooted the system.

     

    Installation now worked.

    As I recall, I had cancelled my first attempt at installation.   I can’t help but wonder if that is what got my %temp% folder to get in a weird state.

    I hope this will help others.



  • 5.  RE: Ghost Solution Suite 3.0 Installation Error PrebootOs.ini

    Posted Aug 11, 2015 03:46 AM

    Did you at any point reboot your server between installation attempts?  It would be interesting to know the answer as it might indicate, if you did not reboot, that a file was locked by the original installation attempt and subsequent install attempts were then foiled as the file could not be updated.



  • 6.  RE: Ghost Solution Suite 3.0 Installation Error PrebootOs.ini

    Posted Aug 12, 2015 06:22 PM

    Yes, I rebooted between the re-installation attempts.