Endpoint Protection

 View Only

  • 1.  The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 08:39 AM
    I want to be able to see this. The Gold shield with the green indicator showing that connectivety has been established. I did not change anything, but now I don't believe it is being displayed on any of my clients.   11 RU 5


  • 2.  RE: The Gold shield with indicatior light is no longer displaying in the clock.
    Best Answer

    Posted Apr 06, 2010 08:43 AM
    If you are RDP you wont be able to see it :
    are you local to the box?

    i think once we did check the box; display client option
    under clients policies tab
    location specific -server control -customize
    have you enabled show clients?



  • 3.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 08:48 AM
    I made absolutely NO changes, and now I do not see it on any machines. Not in over RDP. This is even going on with MY PC.


  • 4.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 08:52 AM
    In like 2 seconds... :-(


  • 5.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 08:52 AM
    What happen , when you got to All Program--> Symantec-->Symantec Endpoint Protection

    Does it opnes the UI or gives an error

    If it gives the error what  is the error?


  • 6.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 08:58 AM
    I don't understand why I don't see it any more.


  • 7.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 09:01 AM
    No error messages, and it is still being managed by my SEPM server. The program opens with no problems or errors. Definitions are current, and I am being protected.


  • 8.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 09:13 AM
    ...of the company, if I go to PC's outside of MY group they can see the gold shield, I can't see it in ONE group...But I still don't know what to do to correct this...


  • 9.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 09:15 AM
    Thank you...


  • 10.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 09:37 AM
    if you move the client to diff group ; does it show the icon?


  • 11.  RE: The Gold shield with indicatior light is no longer displaying in the clock.

    Posted Apr 06, 2010 02:24 PM
    highlight the group that is giving you the problem (Not showing the shield) then towards the middle of the screen on top you havea tabs clients- policies-details-install packages---click on policiesunder location specific policies and settings go to location - specific settings and click on server control whatever radio button is selected click the customize button on the top of the screen you have display the client and display the notification area icon check both of them and the shield will show up.