Endpoint Protection

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  • 1.  Google chrome firewall block

    Posted Dec 27, 2014 10:08 AM
      |   view attached

    Hi, 

    Today after Chrome update, SEP pop up shown with message: Chrome.exe changed since last time, allow it to connect to the internet - something like that, where I accidentally clicked no. Now i can't find where to turn it back on since SEP would not let me access my firewall. I can normally use my internet with mozilla and explorer 11. Picture of logs are in the attachment



  • 2.  RE: Google chrome firewall block

    Posted Dec 27, 2014 10:10 AM
    You have network application monitoring on. This can be found under settings of the network threat protection component. There is a check box for it right about the middle of the settings page.


  • 3.  RE: Google chrome firewall block

    Posted Dec 27, 2014 10:17 AM
      |   view attached

    Should this monitoring be enabled or disabled, because right now is disabled?



  • 4.  RE: Google chrome firewall block

    Posted Dec 27, 2014 10:30 AM
    Up to you. Its an extra layer of protection which tells you any time an executable has changed. This is normal any time an upgrade is done. But if it's something you want to be alerted for, leave it on. If you don't care, you can disable.


  • 5.  RE: Google chrome firewall block

    Posted Dec 27, 2014 10:34 AM

    Ok but that was not kinda my issue, I still can not access internet on google chrome. How to unblock google chrome for accessing the internet



  • 6.  RE: Google chrome firewall block

    Posted Dec 27, 2014 10:42 AM
    Do you have a specific firewall rule to block chrome? Otherwise you need to create a rule to allow 80/443 traffic. However your logs shows UDP traffic being blocked. Internet browsing use TCP.


  • 7.  RE: Google chrome firewall block

    Posted Dec 27, 2014 10:50 AM

    I don't unerstand much about those traffics. I only clicked no (allow chrome to access the internet) on the pop-up and since then I cann't access any website on chrome



  • 8.  RE: Google chrome firewall block

    Posted Dec 27, 2014 11:51 AM
    By clicking No, this means it will deny access because the executable change was not allowed. You will need to clear this out via the network threat protection settings, should be on the application tab of the firewall settings.


  • 9.  RE: Google chrome firewall block
    Best Answer

    Posted Dec 27, 2014 12:13 PM

    In the Client GUI, go to Status > Network Threat Protection > View Application Settings. There should be an entry for Chrome. Click on it and allow it. Alternatively, go to Status > Network Threat Protection > View Network Activity > Right-click on Chrome > Allow

    If you have access to the SEPM, you can navigate to Clients > [Group]  > Policies > Network Application Monitoring and add Chrome to the exclusion list.
     



  • 10.  RE: Google chrome firewall block

    Posted Dec 27, 2014 12:21 PM

    Thank you both :)