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Got error while sending email from outlook.

Created: 08 Mar 2013 • Updated: 14 Mar 2013 | 8 comments
Ambesh_444's picture
This issue has been solved. See solution.

Hi Friends,

Please help me to resolve this issue.

Comments 8 CommentsJump to latest comment

Rafeeq's picture

Whats the size of the document / attachment subhash is trying to send? whats the policy configured on your symantec gateway?

Ambesh_444's picture

Hi SebastianZ,

SEP version is : 12.1

Hi Rafeeq,

This problem happening last 25 days, Before that everything was fine.

Please check if you can help me.

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

Rafeeq's picture

Is he able to send messages if he disables SEP? AFAIK this setting should be realted to your exchange. 

what you have in your network for Exchange? symantec mail security/bright mail...?

Typically

 451 Error code means

The action has been aborted by the 
ISP’s server. or the next server that your message will go through after 
leaving your server, typically your ISP’s server, or the 
SMTP relaying service you are using, or, if your mail server 
is sending directly to the destinations, the destination mail 
server.
Ambesh_444's picture

Hi Rafeeq,

Yes, He is able to send email after disablingsep.

Any solution.....??????

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

Rafeeq's picture

So, it would still work if you disable Add in right?

Fix was to upgrade RU1 MP1 not sure if you are already in this version. 

whats the verion of outlook? using office 365?

https://www-secure.symantec.com/connect/forums/sym...

From one of the symantec document

If a mail security program like Symantec Mail Security for MS Exchange (SMSMSE) is installed on the company's Exchange server or elsewhere in the mail flow (a dedicated mail scanning appliance, for instance) then any threats or other unwanted content should be cleaned long before the messages reach the end users.  SEP's optional mail scanning components are of most use only in very small offices or unmanaged deployments. If a proper solution is implemented elsewhere in the mail architecture, then the SEP plug-in adds provides very limited return for its resource usage.

The SEP 12.1 Outlook plug-in is supported for Microsoft Outlook 2010 on both 32 and 64 bit versions.

if you already have this place then better to disable the Add-on

Ambesh_444's picture

Hi All,

After many days I got solution today. I just change setting from my outlook only and problem got resolved.

Please have a look what I did..

Login in Outlook ==>Go to on tool = => Click on trust center ==> Click on Programmatic access ==>Then give tick marks on ==> Never warn me about suspicious activity. OK

Thanks a lot to all of you for your tremendous support.

Cheer's !!!!!

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

SOLUTION