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Granular Backup with CCR E2K7

Created: 10 Jun 2010 | 4 comments
oezkan's picture
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Hello

I have the following error message with the granular backup on a CCR Exchange 2007 Server, has sombody  experience with this option and can help me?

10.06.2010 14:52:10 - Error bpbrm(pid=6696) from client c935ex01: ERR - Unable to obtain image list. Confirm this client has access to images on server 'c935nbb' for client 'c935ex01'

10.06.2010 14:52:10 - Error bpbrm(pid=6696) from client c935ex01: ERR - Refer to the 'Configuring client privileges for granular operations' section of the documentation for more information on configuring ALTNAMES
10.06.2010 14:52:10 - Error bpbrm(pid=6696) from client c935ex01: ERR - Error encountered while attempting to get additional files for Microsoft Information Store:\
10.06.2010 14:52:10 - Error bpbrm(pid=6696) from client c935ex01: ERR - Exchange granular restore from this image may not work.
10.06.2010 16:39:05 - Error bpbrm(pid=6696) from client c935ex01: ERR - Error encountered while attempting to get additional files for Microsoft Information Store:\
10.06.2010 16:39:05 - Error bpbrm(pid=6696) from client c935ex01: ERR - Exchange granular restore from this image may not work.

bye
Oezkan

Comments

rjrumfelt's picture
11
Jun
2010
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Have you checked out the details

in the following technotes?

http://seer.entsupport.symantec.com/docs/316982.htm

http://seer.entsupport.symantec.com/docs/335861.htm

Also, how do you have altnames configured on your master server? 

Reagan's picture
11
Jun
2010
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could you please provide details of the disk storage unit

Could you please provide the details of the disk storage unit backing up to.

oezkan's picture
13
Jun
2010
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Hello The granular backup

Hello

The granular backup works now partially, for solve my problem  I have created the following folder {Install_path\Netbackup\db\ALTNAMES\No.Restrictions}, I do not know if this is the correct definition for a Exchange CCR cluster..
 
I have 9 Mailbox DB`s but I can expand only on  5 DB's the Granular mailbox option, is this situation the standard, should I create another policies with splited DB entry's?

I thank you in advance for your support

regards
Oezkan

oezkan's picture
14
Jun
2010
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my problem is solved  I have

my problem is solved cheeky

I have installed NB 6.5.6 on MA and Client System and i have made also successful a restore.

regards
Oezkan