Endpoint Protection

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  • 1.  Group Update Provider

    Posted Mar 31, 2010 03:02 AM
    Dear Guys, How we findout the exact location of GUP in Sep Clients. Where the client is taking update from GUP or SEPM How we rectify. Give me the exact location We are Using RU5 Regards Viquaf


  • 2.  RE: Group Update Provider

    Posted Mar 31, 2010 03:09 AM
    I think your question is how to find out whether clients are taking update from GUP or not?
    Refer this article
    How to analyze Debug logs from GUP to determine which clients are taking definitions from GUP


  • 3.  RE: Group Update Provider

    Posted Mar 31, 2010 03:18 AM
    For finding which are the clients working as GUP from SEPM
    From Clients tab
    Tasks: Search Clients
    Search Field: Group Update Provider
    Comparision: =
    Value: true


  • 4.  RE: Group Update Provider

    Posted Mar 31, 2010 03:42 AM
    Hi,

    GUP List is stored in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\gup

    The file globalindex.xml contains information about the globallist.xml .

    Aniket



  • 5.  RE: Group Update Provider
    Best Answer

    Posted Mar 31, 2010 04:47 AM
    Check this , it will answer all your question



    Title: 'How to search for the clients that act as Group Update Providers ?'
    Document ID: 2009091023001948
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009091023001948?Open&seg=ent


    Title: 'How to confirm if Clients are receiving LiveUpdate content from Group Update Providers (GUPs)'
    Document ID: 2009110311145748
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009110311145748?Open&seg=ent

    Troubleshooting the Group Update Provider (GUP) in Symantec Endpoint Protection (SEP)http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008040113243148