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GRT Backup Exchange 2010 SP1

Created: 02 Aug 2011 • Updated: 18 Sep 2012 | 4 comments
This issue has been solved. See solution.

If I understand the following articles correct:

To make a GRT backup / restore, It is not necessary to instal the Exchange managment tools or the MAPI CDO on the media server if the exchange 2010 is virtualised on a Hyper-v R2 server. And backup is made through Hyper-v agent + exchange agent (installed on child).

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CraigV's picture

Hi there,

Going according to those TNs it appears as if it isn't necessary. If you find, however, that backups and restores don't work, then install the MAPI/CDO components on the BE server and try again.

I'd also suggest getting the BE 2010 Admin Guide for more information around this...


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ApieBe's picture

CraigV, thanks for the quick reply.

Pages 1154 -1156 do not mention anything about MAPI/CDO nor Exchange system tools. Although they refer to normal GRT also.

Can symantec clearly say yes or no to my question, or better list the requirement without mentioning other articles.

As good as my English is, I understand the following:

- Install hyper-v agent on the host;

- Install exchange agent on all exchange 2010 CAS (guest) servers;

- Local and domain admin and full exchange admin in exchange 2010 domain;

- Have a mailbox that is not hidden from the GAL.

Can somebody confirm this?

ZeRoC00L's picture

ApieBe, I have recently seen some comments from Symantec that with Exchange 2010 MAPI/CDO is not required anymore for GRT backup/restores.

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CraigV's picture

...also delegate authority to Exchange for the BESA account.

You don't install the Hyper-V'd install the Remote Agent for Windows Servers if all you want to do is back up Exchange within the VM. This will allow GRT restores.

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