Do you already have BE 2010 R3 and all availabe updates installed ?
If not, please install these first and try again.

If you do run on R3, you can try the following:
- Stop the Windows Update service
- Delete the folder C:\Windows\Softwaredistribution
- Start the Windows Update service, this will recreate the above folder
- Run a backup again to see if the error disappears.

Yes I do run BE 2010 R3. Do you mean I should do the procedure on the server which fails?

Thanks,

Hi,

I did this procedure, stopping the Windows Update service and then deleting the folders inside of C:W\indows\Softwaredistribution. After that I restarted the Windows Update service and the folders were created again.

I run the backup of VMware agent again.This time only one server failed with the error . Most servers were good. But the other day the other servers failed again.

It is the same error as I mentioned initially. It has to do something with GRT.

I'm curious why I get the backup failed now after months of good backups for the same VMs. So I guess the problem must be somewhere else. I didn't really change the job options. Maybe a new security update of MS is the culprit.

For any other idea I would be grateful.

Thanks,

Edy

Are there any other idea than re-creating the Windows Update folder?

I do get a backup failed each day and it is always because GRT cannot access some files in the softwaredistribution folder. There are days it does affect 4 VM server with the same problem. 

Thanks,

Edy

PS: we use Backup Exec 2010 R3

Hello,

I want to give feedback. I followed the suggestion and did Global exclude the C:\Windows\Softwaredistribution folder.

This worked, thank you for the suggestion.

Edy