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GRT incremental restore selection list only shows log files

Created: 03 Jun 2010 | 7 comments
Richo's picture
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I have a restore issue that I am not having much luck with.  I have 12.5 (yes it is patched) with a full then incremental backups connecting to a single remote 2003 (SP2) exchange box.  All backups work fine and I can perform a granular restore from the full backup.  However... when I go to restore from any incremental the selection list only shows log files.  I have trawled the forums and asked my friend (Google) with no luck.  Apologies in advance if there is already a post on this issue.  Any idea's would be helpful.

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sazz's picture
03
Jun
2010
3 Votes +1
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1> The full and incremental

1> The full and incremental should be in policy
2> Make sure incremental should go to diskPlease check the below things:
YvieD's picture
03
Jun
2010
3 Votes -1
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Exchange Agent incremental

Exchange Agent incremental backups only backup the transaction logs so that a point-in-time recovery of the database can be made.  (Restore the full backup, then restore the incremental to replay the transaction logs.)

Granular restores of a single user mailbox should be selected from the full backup.

Richo's picture
03
Jun
2010
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Thanks guys, the backups are

Thanks guys, the backups are definitely going to disk and I am sure I have preformed a granular restored from incremental backups before.  Sazz, I am curios what you mean by the backups should be in a policy as I am not familiar with that terminology within backup exec?  Can you explain a little more?

sazz's picture
03
Jun
2010
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Yvied please read the ADMIN

Yvied please read the ADMIN GUIDE 12.5 page 275

■ The full job templates and incremental job templates must be part of a policy.

■ The destination device must be a backup-to-disk folder.
■ The backup sets from the full jobs and incremental jobs must be on the same olume.

I have restored the individual mailboxes from the incremental in the past.

Richo's picture
03
Jun
2010
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That is probably the issue,

That is probably the issue, they are not on the same volume due to space issues.  I will see if that helps and repost.

sazz's picture
03
Jun
2010
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we have to create a policy

we have to create a policy and 2 templates in it. One for full backup and one for incremental. In the job setup you will find the option on the left side to create policies.
Please check http://support.veritas.com/docs/342311

Lively's picture
04
Jun
2010
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Sazz is correct, so I pointed

Sazz is correct, so I pointed all his posts. 

If you do not have the exchange backups as part of a policy, then the restore option on Incr backups will only show the log files.  So if your exchange job is not part of a policy, then you are clearing logs every night, but the only backup you can restore from is the full.

Setup a policy, get the templates working, and the jobs should be fine.  I had issues getting my policy setup at first after noticing I could not do a restore from my Incr backups.  I ended up calling into Symantec and a tech helped me out as I was having a stupid issue on my side that was completely me missing something.

Short answer, create a policy, then you can restore from Incr backups.