GRT not available when I backup Virtual Machines
We've been using Backup Exec for a couple of years now and we've always enjoyed it. We're testing the 2012 version and while it's a nice product overall, there are a few bugs we're trying to fix, like this one:
The exact error message is given after the backup and says:
work was successful. However, the following conditions were met:
Backup Exec failed to authenticate with one or more virtual machines and failed during the collection of necessary metadata to restore individual application items. It is impossible to perform restores of application data compatible GRT for a virtual machine that has failed to authenticate. You must change the credentials for the backup job from the host computer and then select the appropriate credentials for the virtual machine.
Our test setup is simple:
We have an ESX host, where both the BackupExec2012 VM (backup server) and the TestSystem VM (server that is backed up) are hosted on.
The procedure I'm following is this one:
1) add the ESX host to the BackupExec2012 server
2) create a backup job selecting the ESX server
3) add the TestSystem VM within the ESX host list of VMs and uncheck the other ones
As for the required settings, it looks like this:
- VMware tools are installed on TestSystem
- Backup Exec agent for Windows is installed on TestSystem (after VMware tools)
- Authentication is showing as "Success" for the ESX server, the Datastore and the TestSystem VM (in the backup job settings)
- GRT is enabled in the backup job settings (and all its different options)
- C:\TEMP is defined in both fields in the general GRT preferences (it's the local NTFS disk)
How do I enable GRT on Virtual Machines?