Video Screencast Help

GRT recovery

Created: 31 Oct 2013 | 3 comments

Hi all,

just trying to test a restore some files.

I have add our vcenter to the BE2012 and backuped a server within this vcenter 5.1 with grt option. ANd I have installed a agnet to this server of course.

Now if i try to restore some file and not a comlete vm guest i see only the option to restore the whole guest.

Not sure what Im doig wrong? or I have separatly to create a job to backup the server via agent?

Hope you can help 


Operating Systems:

Comments 3 CommentsJump to latest comment

VJware's picture

This is expected if the restore is initiated from the vCenter. Under the Backup & Restore list, see if you can find a listing for the VM itself. If yes, initiate a restore from this VM and you would have the option to recover individual files/folders (GRT restore)

This article should help as well -

mghomer's picture


there is no this vm listed under "Backup and Restore". In this list I see only the VCenter listed and under the VCenetr i have this vm mashine.

Doest it means I have to create 2 Jobs? one for Files( over the agent) and a second job for the vm guest file. In this case the GRT option does not make sense

lmosla's picture

You should be able to see the individual file if you click on the server (NETBIOS) name. Don't click on the ESX host.

Make sure you have run all the Live Updates and repushed the remote agent to your remote servers