Ghost Solution Suite

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  • 1.  GSS 2.0 Licensing

    Posted Dec 19, 2006 08:18 PM
    Has anyone got a license file from Symantec that works. We own 250 licenses but they can only give me a temp file for 20 computers. Needless to say that doesn't work. I really wanted to get that new server up during our break. oh well.


  • 2.  RE: GSS 2.0 Licensing

    Posted Dec 20, 2006 04:59 AM
    I saw you said you had problems on the trialware thread, I meant to post on that to say that if possible do keep us (and of course the other customers) posted on how this goes for you.

    I don't believe we devs here in New Zealand have any direct access to the new license generation system beyond what Customer Support have but we're obviously concerned if this is a problem and if anyone else has trouble with license keys feel free to add to this thread so we can keep track of any license-related issues.

    Troy, please keep working with sales and Customer Support on this for now but I'll try and open another front through our program manager and ensure that we've give the support guys all the options they need from us. I'll need to talk to some folks tomorrow about it but if you come to a point where you need to escalate this, do drop me a line and I'll take it as far as I can.


  • 3.  RE: GSS 2.0 Licensing

    Posted Feb 07, 2007 03:27 PM
    I still don't have it resolved. Any help would be appreciated. I have paid for support through 9/28/2008.

    Regards,
    Troy


  • 4.  RE: GSS 2.0 Licensing

    Posted Feb 11, 2007 05:12 PM
    If you can drop me an e-mail at nigel dot bree at gmail dot com, we'll get this sorted out for you.


  • 5.  RE: GSS 2.0 Licensing

    Posted Feb 12, 2007 10:45 AM
    Troy,

    Please email me with you phone number and a convenient time I can try and reach you.

    Kind regards,

    Mark Ungerman
    Mark_Ungerman@Symantec.com