Purchased new server Dell PowerEdge R710 (2) Intel Xeon E5520, 2.26GHz (x64-bit) processors; 16GB memory; Windows Server 2003 R2 w/SP2 (company not quite ready to upgrade to Windows Server 2008). GSS 2.5.1 (11.5.0.2113) Ghost Console attempted to push/install client v2165. The following warning pops up on the new server:
The following information has been placed on the clipboard. Visit the Ghost forums at
https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with the error.
Symantec Ghost Client Agent
An exception has occurred of type C0000008
C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngctw.exe 11.5.0.2113
C:\Windows\system32\ntdll.dll!Rt|Ipv4StringtoAddressExW+0x977C
C:\Windows\system32\ntdll.dll!Rt|LockHeap+0x25C
c:\depot\ghost\gsstrunk\ghost\configureagent\library\src\aio\completion.cpp#764:Library::Aio::OperationBase::sendCallback
c:\depot\ghost\gsstrunk\ghost\configureagent\library\src\aio\pipeio.cpp#224:Library::Aio::PipeListener::beginAccept
c:\depot\ghost\gsstrunk\ghost\configureagent\library\src\win\pipeservice.cpp#574:Library::Win::PipeService::startListen
c:\depot\ghost\gsstrunk\ghost\configureagent\client\clientstate.cpp#65:ClientService::Initialize
0xFEDCBA98
0x89ABCDEF
C:\WINDOWS\system32\RPCRT4.dll!RpcBindingFree+0x8B
0x90909090
Event viewer for Applications states Symantec Ghost Console Client installed correctly. However, another event log states that the Symantec Ghost Client Agent service hung on startup. The service cannot be manually started.
Any help in resolving this problem?