Ghost Solution Suite

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  • 1.  GSS1.1 , Asus A6M, Random connection time out when imaging

    Posted Feb 14, 2007 12:52 AM
    Hi,

    I'm running Symantec Ghost Solution Suite 1.1 on a win2k3 server, and am having problems imaging some ASUS A6M laptops (specs: http://www.asus.com/products4.aspx?modelmenu=2&model=1183&l1=5&l2=24&l3=134 , Windows XP Pro, 80GB IDE HDD). I can create the image fine, but when I try to image another PC through RIS it will randomly freeze after a period of time (got up to 89% once then just froze, ghostcast server reported a connection timeout). Updated the A6M with the latest BIOS, tried unicast and multicast, am using sysprep. Any help appreciated.

    Cheers


  • 2.  RE: GSS1.1 , Asus A6M, Random connection time out when imaging

    Posted Feb 19, 2007 01:02 AM
    Hi Chris,

    What network card do you have in this machine? In specs it says 10/100/1000 but does not specify anything else, was it an Intel like the modem it has? What specific Intel NIC in that case?

    When you use this with RIS, have you created a RIS boot disk from Ghost? What network template did you use?

    When it fails randomly, could it be any where from start or more towards 70% - 80% ?

    Krish


  • 3.  RE: GSS1.1 , Asus A6M, Random connection time out when imaging

    Posted Feb 20, 2007 06:33 PM
    The NIC is a Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC. From the Ghost Boot Wizard I selected "Microsoft RIS Boot Option" with universal packet driver to access ghost through RIS (this is the method we use to image the other computers at our school, all others work fine). I boot off the NIC into RIS at startup. It fails anywhere from 1-80% (possibly more, thats as far as I've seen it so far). With the older a6u model, this problem was fixed by updating the bios, but even with the latest a6m bios it still freezes randomly.

    Cheers

    Chris


  • 4.  RE: GSS1.1 , Asus A6M, Random connection time out when imaging

    Posted Feb 21, 2007 05:06 PM
    Hi Chris,

    Thanks for the info.

    It is difficult to say what's going on for sure, but looks like it is some kind of an interrupt conflict since the operation freezes instead of giving an error. There were some known cases when SATA and Network uses the same interrupt, but in your case the disk is IDE. However, could you try (if the BIOS support that), changing the interrupt assignments if network is sharing it with another device?

    Other option is trying with the Realtek driver instead of Universal Driver. Probably this is not ideal since you need a separate menu item for these machines, but worth giving a try.

    Krish