GSS2.5 not updating via Live Update

Matt,

I sent you a personal message.

Thank you,

Randy

Same here - GSS 2.5 (Build 2113) installed on Win2003 SP2.

At first it seemed to download updates, showed an error (didn't write it down), and now LU says that everything is up to date, but I'm still on 2113.

... Alex ...

Message sent.

I am stuck some where between 2113 and something higher. The live update patch process keeps blowing up with file not found messages from WSH. OS is WS08 SP2. Now live update says that the updates have been applied, but thye clearly have not.

Any Suggestions?

~joe

I appear to be stuck at 2113 as well. I have run live update but it tells me that all products are up to date.
Any suggestion on how to get the latest version to (hopefully) fix the Smeutil driver error I am getting?

Mike

Message sent.

I'm running GSS 2.5  with Console version 11.5.0.2113, but when I try to run LiveUpdate I get error LU6004.  I too am having the smeutil driver issue when running a deploy anywhere task and I want to update my console to try and fix it.

Thanks

Build Issues, LiveUpdate and Ghost SS 2.5

Contact Enterprise support directly for the updates.  They will give you the URLs to download the patches.

LiveUpdate had issues for quite a while.  The issue is at their end, not the client end.  At the time of this writting, Symantec is still having issues with LiveUpdate (Live update error "LU1385 - Server did not respond...").

The version info is still a "mess" in some of the applications that Ghost SS 2.5 uses.  Build 2165 applies to the GHOSTxx.exe files, Ghost Explorer, not the Ghost console.  Build 2113 is the latest for the console.

Build #s after patch for build 2165 is applied, build #s:

Console:           2113
Server:               2113
Explorer:            2165
Ghost.exe         2165
Ghost32.exe    2165
Ghost64.exe    2165
Boot Wizard     2141

The list goes on for the different applications.

Hello CGHS Administrator,

I am trying to update GSS 2.5 from 2113 to 2165. I assume LiveUpdate is not updating my product since the version number remains at 2113 after running the update process. As you suggested in your post above, I called Symantec support to retrieve the URL. I was transferred a total of 9 times (yes, 9 different people). The last person said they could not help me since I did not purchase support for GSS 2.5. They said to make a post on the forum and hopefully someone would assist me. I suggested I should not be required to purchase support just to get a product working properly, especially when I have purchased the product already and the problem is with Symantec, not me. No one agreed with my logic.

Any assistance would be greatly appreciated.

sP

Ditto.  Please message me latest build/patch.  Thank You!

Thanks!

Same here. Can you provide me instruction on how to update to 2.5?
Thanks

Hi,

I too am having problems getting the latest versions of the console install and the client install.  The older client I have makes windows 7 rtm blue screen, so I definitely need to update. :)  We're currently running 11.5.0.2113 on the console.

Thanks,

Bob

Thanks for the patches, but I'm confused as to install order.  I'm currently running live update 3.2.

Thanks

Bob

Install them in ascending numerical order by the last four digits of the filename. ...2125.exe, then ...2141.exe, then ...2165.exe.

Thank you,

Randy

I'm having a similar issue.  My GSS is on a system that will never connect to the internet, so LiveUpdate is no use to me.  How can I update this product?  Please help! 

Same here. LiveUpdate does not find anything past 2113. May I have the location of the updates?

thanks,
Luca

Hi,

I too need the link for the 3 updates.

Thanks,
Dmack

Hello, live update is not updating GSS 2.5 beyond build 2125 for Boot Wizard and 2113 for Console.  Can you please send me the update files? 

Message sent.

My GSS is also version 2113 and we have been having a lot of issues since updating.  Could you message me the updates as well?  Does this fix the issue with the Server never terminating WOL tasks, and new clients being unable to join the console until you terminate it and all associated threads?

Message sent.

Same here - GSS 2.5 (Build 2113) installed on Win2003 SP2. Can you provide me instruction on how to update pls

GSS 2.5 console version 2113, and can't update.

Message sent.

Valdy, sorry I missed you! Message sent.

I'm using Ubuntu and have symantec antivirus.  It will not update.  Please help  ver 1.0.6.10.  has not updated since I installed it.  What is the matter?

Thanks

Apparently this is still a problem.  I'm stuck at 2113 and need the 2165 update to address the error 2/103 problem when adding drivers.  Please advise how/where I can obtain this update.

Link Please same issue. if they are updates freely avail. why not just post the link?

Can I get the link for the updates as well?

We are running GSS 2.5 in a secure environment and can't connect the server to utilize live update services.  Has any concession been made for customers operating in this enviornment who should be able to obtain these updates on secure systems that are not able to connect?  If we can get the links to the download updates that will fix the issue today, but what about when the next updates are released?  Is there a way we can get added to an email notification list to automatically receive the download links?

Can I get the link too??

I'm also having trouble updating. Would it be possible to get the link as well?

I also need the link.  I am trying to upgrade from 11.5.0.2113

Randall, can you please send me the link as well? I'm running 11.5.0.2113 and need to upgrade.
Thanks!

-Jake

I'm having similar issues getting 11.5.0.2113 to update.  Could I please get the patches, as well??  Thanks in advance.

Can I have the link to the updates too?

thanks

Can someone send me the link for the update files?

I Am having the exact same issues as above. My live update will not update past 2113.
Could you please send me the necessary files / Link in order to get this updated?

Thanks!,

Hi,

I got the same issue, live update, but still in 2113.

Could you send the links for the updates ?

Many thanks

Hello,
 
same issue, live update, but still in 2113.

Could you send the links for the updates ?

Best regards,
Alex