GUP Client Issue
kalyan makkena
October 5th, 2009
Is there anyway to have a client to take updates from a gup.
Currently due to network issue only gup is able to communicate with the sep server, so policies will not reach the clients. I watn some solution so that i can make the clients take updates from that gup temporarily. later when network become active they can take the plicy from the sep server itself, its very urgent please....
GUP only provide updates, no
GUP only provide updates, no policy is pushed to client by GUP.
Clients will only talk to SEPM for policy
Not sure if i understood you
Not sure if i understood you correctly.
Is there anyway to have a client to take updates from a gup.
the purpose of gup is to update clients.
Symantec Endpoint Protection 11.0 Group Update Provider (GUP)
http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/184f7ebb04cd173480257363006d2beb?OpenDocument
Please don't forget to mark your thread solved with whatever answer helped you : )
Rafeeq
This waht a GUP does, update
This waht a GUP does, update the clients that are there in its Group, So if the GUP is working , it would be updating the clients in its Group, for the rest of the clients that are not in the group, move them in this group where the GUP is functional , or Create a new GUP in that Group.
But unitil and uless the client receives new LU policy about the GUP , it will not take the update from the GUP,
So you have to copy the policy localy on the mahineor troubleshoot the commuincation problem.
Prachand Kumar
MCSE-2003 Symantec Technical Specialist (SCTS)
the problem here is clients
the problem here is clients are not able to talk to the server and the LU policy cannot be recieved by them(due to network issue) so can i force the client to contact the gup there to get updates from. Any registry modification on the client to be done??
Replace the updated
Replace the updated Sylink.xml on the clients.
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If you have modify the
If you have modified the policy(assign a diffrent GUP or modify liveupdate settings) after the connection loss and client have not got that policy then there is no way to force the clients to check the GUP...
But.. If the clients have got the policies before the connection loss I think it should contact GUP for updates.... If GUP is able to get the updates from server it should serve the updates to clients....
Test this...
Restart SEP service and give update policy in the clients and check the logs.
Find out whether you are getting.... use GUP @.....
Regards,
Srinivas H.P.
HCL Infosystems Ltd
If GUP is able to get the
If GUP is able to get the updates and policy from server and if GUP is within the group of your clients, then you can export the policy from your GUP to the Clients
GUP > Help and Support > Troubleshooting > Managing server > Policy > export
now you can import this file within each client.
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