Hello,
Upon checking your Logs, we found the following -
04/17 11:58:51.987 [29304] <SendRegistrationRequest:>http://129.39.137.155:8014
04/17 11:58:51.987 [29304] 11:58:51=>Send HTTP REQUEST
04/17 11:58:52.096 [29304] 11:58:52=>HTTP REQUEST sent
04/17 11:58:52.096 [29304] 11:58:52=>QUERY return code
04/17 11:58:52.096 [29304] 11:58:52=>QUERY return code completed
04/17 11:58:52.096 [29304] <SendRegistrationRequest:>SMS return=407
04/17 11:58:52.096 [29304] <ParseHTTPStatusCode:>407=>Uninterpreted Status
04/17 11:58:52.096 [29304] <SendRegistrationRequest:>Content Lenght => 4106
04/17 11:58:52.096 [29304] HTTP returns status code=407
04/17 11:58:52.096 [29304] <SendRegistrationRequest:>RECEIVE STAGE COMPLETED
04/17 11:58:52.096 [29304] <SendRegistrationRequest:>COMPLETED, returned 5
This could happen due to old legacy Proxy settings still avaialble in the registry.
Try these steps provided below:
Re-generate the current proxy settings.
Back up registry
1. Click Start, and then click Run.
2. In the Open box, type regedt32, and then click OK.
3. Locate HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\.
4. Right Click on Connections from the menu, click Export.
5. In the Save inbox, select a location in which to save the .reg file, type a file name in the File name box, and then click Save.
Remove DefaultConnectionSettings & SavedLegacySettings
1. Delete the following registry keys:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\SavedLegacySettings
2. Reboot the system.
Note: Windows will detect the keys have been removed and re-generate the keys to the current values. The DefaultConnectionSettings
& DefaultConnectionSettings registry values under the following registry key can be also be removed in case it may take some time to reboot the machine -
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
Reference: http://www.symantec.com/docs/TECH104926
Hope that helps!!