Endpoint Protection

I have configured all the 20 branches successfully... for the last one month the GUP in some branches is not updating itself  but clients systems are updating... Their are issues in other 4 branches.. guyz plz help me....

remove it as GUP and make it GUP again.monitor the sharedfolder

Hi,

Please Press Live update button on the GUP client and for which methot gup try to update? It try to go internet or try to connect another place?

Best Regards.

Fatih

Please make sure following configuration is done .

1. The client acting as Gup and Sepm should be on same version
2. GUP policy should be configured correctly
3. Once the Gup is created ,reboot the Gup machine once
4. In Sep manager Go to client tab and gup client >right click and check if it configure as gup ,If it is the message displayed will be True .
5. make sure the communication is ok between Sep manager and Gup
6. If recent firewall or some changes were made to network might be affecting for the Gup which are configured
7. Monitor Shared updates folder
8. Try creating a test gup
9. Check Space on Gup machine

This flow chart may put thing in order for you.

Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009082702000348

Worked Successfully... There was not enough space on C drive. (approx 200mb). Thanks