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GUP Server has crashed

Created: 22 Mar 2013 • Updated: 22 Mar 2013 | 9 comments

Hi,

 

I have a GUP Windows 2003 Server which has recently crashed and cannot restart. I now need to move the GUP service to another server. I only have one configured GUP for this reigon so now clients will be forced to get their updates from the SEPM. This is obvoiusly the normal procedure but I need the clients in this reigon to receive updates via a local GUP due to a low bandwidth MPLS.

In this reigon there are plenty of servers to choose from, my concern is configuring a GUP during business hours. Should I be concerned? Are there best practices in configuring a new GUP in the event of a system crash?

I am running the latest version, SEPM 12.1.2

Thank you

Operating Systems:

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W007's picture

hello,

Look this Chetan artical

https://www-secure.symantec.com/connect/articles/sep-121-ru2-and-explicit-group-update-providers

 

About the types of Group Update Providers

http://www.symantec.com/docs/HOWTO80957

What is the processing order of an Explicit GUP list within version 12.1.2 of Symantec Endpoint Protection?

http://www.symantec.com/docs/TECH196741

Understanding "Explicit Group Update Providers (GUPs) for Roaming Clients" in Symantec Endpoint Protection (SEP) 12.1.2

http://www.symantec.com/docs/TECH198640

 

Some Gup Related Discussion

https://www-secure.symantec.com/connect/forums/i-need-more-info-setting-gup-1212

https://www-secure.symantec.com/connect/forums/group-update-provider-policy

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Ambesh_444's picture

Hi,

You can configure new system as a gup, just make sure GUP system shuold online 24/7.

Please refer the  below link..

http://www.symantec.com/business/support/index?pag...

 

How to: Setup a Group Update Provider (GUP)

http://www.symantec.com/docs/TECH105005

 

Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP)

http://www.symantec.com/docs/TECH93813

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

.Brian's picture

Is your bandwidth in this location good?

There is no issue configuring the GUP during business hours but the GUP will receive a bunch of content revisions to supply to clients. How many revisions will you be keeping?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

AjinBabu's picture

Hi,

Please follow the KB TECH105005 to create GUP servers.

During Business hours it is okay if you having good bandwidth. And if no please put a cap.( Controls the amount of bandwidth that the Group Update Provider uses to download content updates from the server)

Regards

Ajin

Chetan Savade's picture

Hi,

You are using latest SEP version then you can configure multiple group update providers.

I only have one configured GUP for this reigon so now clients will be forced to get their updates from the SEPM.

-->I hope you know this settings can be configured that clients not to bypass GUP even it's failed

Check this article: https://www-secure.symantec.com/connect/articles/sep-121-ru2-and-explicit-group-update-providers

About the types of Group Update Providers

http://www.symantec.com/docs/HOWTO80957

What is the processing order of an Explicit GUP list within version 12.1.2 of Symantec Endpoint Protection?

http://www.symantec.com/docs/TECH196741

Understanding "Explicit Group Update Providers (GUPs) for Roaming Clients" in Symantec Endpoint Protection (SEP) 12.1.2

http://www.symantec.com/docs/TECH198640

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

_Steve's picture

Hi,

Many thanks for all your threads on this issue.

The bandwidth between my main office and the remote office is a sad 2MB. Therefore (with my manager's instructions) I will be configuring my new GUP out of business hours.

I assume the amount of update content held by the GUP is dictated by the Liveupdate policy. Is there a physical location on the GUP were the update content can be viewed?

 

SebastianZ's picture

I assume the amount of update content held by the GUP is dictated by the Liveupdate policy. Is there a physical location on the GUP were the update content can be viewed?

That's correct - you can set the maximum size of the updates stored by GUP in the liveupdate policy. The GUP content can be found in the "SharedUpdates" folder - this one is located in the SEP installation folder:

https://www-secure.symantec.com/connect/forums/sep...

_Steve's picture

Great, Thanks.
I now have evidence regarding the physical location and folder size of the update definitions the GUP distributes to it's clients.

The idea is to inform colleauges who are not SEPM literate.