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Hardware failure on a server after installing SEP 12.1

Created: 10 Oct 2012 | Updated: 10 Oct 2012 | 7 comments
Hugo Gomez's picture
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Hello everyone,

 

I got an HP PROLIAN ML150 G6 on which after installing sep, showed a blue screen with the following: Hardware failure, please contact support.

window  server 2003 is installed and to be sure that the antivirus was the problem, I booted on safe mode, uninstalled and then restart.

everything is working fine after that. I hope you can help, thanks in advance.

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P_K_'s picture

What are the components of SEP you are trying to install.

Try to install only Anti Virus and Anti Spyware and see if that helps.

 

Prachand MCSE-2012 Symantec Technical Specialist (SCTS)

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Hugo Gomez's picture

I've tried that and happened the same thing, problem is I can't try many things, the server is critical to the costumer.

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Hugo Gomez's picture

It's the 12.1.1101.401

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cus000's picture

If even with AV&AS only still fail, try to capture full memory dump n open support case..

 

32 or 64 bits>?

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Hugo Gomez's picture

It's 32 bit I've opened a case with support I'll update the status if they find a solution.

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ThomasGenz's picture

I have the same issue on a Windows 2003 32-bit server?

Did you found a  solution?

 

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