Endpoint Protection

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  • 1.  Hardware failure on a server after installing SEP 12.1

    Posted Oct 10, 2012 06:00 PM

    Hello everyone,

     

    I got an HP PROLIAN ML150 G6 on which after installing sep, showed a blue screen with the following: Hardware failure, please contact support.

    window  server 2003 is installed and to be sure that the antivirus was the problem, I booted on safe mode, uninstalled and then restart.

    everything is working fine after that. I hope you can help, thanks in advance.



  • 2.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Oct 10, 2012 06:33 PM

    What are the components of SEP you are trying to install.

    Try to install only Anti Virus and Anti Spyware and see if that helps.

     



  • 3.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Oct 10, 2012 07:31 PM

    What version of SEP?



  • 4.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Oct 11, 2012 02:30 AM

    If even with AV&AS only still fail, try to capture full memory dump n open support case..

     

    32 or 64 bits>?



  • 5.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Oct 15, 2012 02:18 PM

    I've tried that and happened the same thing, problem is I can't try many things, the server is critical to the costumer.



  • 6.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Oct 15, 2012 02:19 PM

    It's the 12.1.1101.401



  • 7.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Oct 15, 2012 02:20 PM

    It's 32 bit I've opened a case with support I'll update the status if they find a solution.



  • 8.  RE: Hardware failure on a server after installing SEP 12.1

    Posted Feb 11, 2013 08:31 AM

    I have the same issue on a Windows 2003 32-bit server?

    Did you found a  solution?