Deployment Solution

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  • 1.  Hardware information not populating

    Posted Aug 02, 2012 10:57 AM

    In DS 6.9, I could view a computer's hardware profile - for example, its serial number.  The only hardware information I see is the NIC in 7.1.  What am I missing?  Is this information only available if we buy licensing for Inventory Solution?



  • 2.  RE: Hardware information not populating
    Best Answer

    Posted Aug 02, 2012 12:48 PM

    Hi Saintfrag,

    The serial number is populated by Basic Inventory. So is posible to find this information at Aex_AC_Identification table. The basic inventory is sent by the Altiris Agent and don´t need additional plug-ins or solutions.

    But if you need mode hardware information, like CPU, Baseboard, Memmory count, etc. You need the Inventory Solution installed on the SMP Server and the Inventory plug-in installed on your machines.

    Regards,

     



  • 3.  RE: Hardware information not populating

    Posted Aug 02, 2012 02:26 PM

    That at least gives me a way to find it for now.  May buy the inventory solution, as I saw what was available while we had a trial of that and it's much better 'reporting'.

    For anyone with the same question:

    - Manage -> Computers

    - Double-click desired computer (Brings up resource manager)

    - View -> Inventory

    - In treeview, Data Classes -> Inventory -> Basic Inventory -> AeX AC Identification