Hardware Request Workflow Issues
Updated: 24 Sep 2010 | 2 comments
This issue has been solved. See solution.
I installed the workflows for asset management and am having an issue with the hardware request workflow. Below is the error that I am getting within the server's event log. The end user just receives a symantec generated screen that states an error occurred. Any ideas?
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: AM.Feeder.HardwareRequest
Event Category: None
Event ID: 0
Date: 8/16/2010
Time: 4:44:09 PM
User: N/A
Computer: UMCSERVICE
Description:
Error,Monday, August 16, 2010 4:44:09 PM,An Error occured within Setup for Hardware Request with the following error: Error Component: Locations Found=0 Error Message: you cannot perform an array function on a null object Error StackTrace: System.Exception: you cannot perform an array function on a null object at LogicBase.Core.Data.OrchestrationData.get_Item(String name) at LogicBase.Core.Data.OrchestrationData.get_Item(String name, IDataHandler handler) at LogicBase.Core.Data.OrchestrationData.get_Item(String name, Type handlerType) at LogicBase.Components.Default.Rules.EqualsRule.Run(IData data) at LogicBase.Core.ExecutionEngine.MultiPathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.DoRunComp(IOrchestrationComponent comp, IData data, TLExecutionContext context)
Event Type: Error
Event Source: AM.Feeder.HardwareRequest
Event Category: None
Event ID: 0
Date: 8/16/2010
Time: 4:44:09 PM
User: N/A
Computer: UMCSERVICE
Description:
Error,Monday, August 16, 2010 4:44:09 PM,An Error occured within Setup for Hardware Request with the following error: Error Component: Locations Found=0 Error Message: you cannot perform an array function on a null object Error StackTrace: System.Exception: you cannot perform an array function on a null object at LogicBase.Core.Data.OrchestrationData.get_Item(String name) at LogicBase.Core.Data.OrchestrationData.get_Item(String name, IDataHandler handler) at LogicBase.Core.Data.OrchestrationData.get_Item(String name, Type handlerType) at LogicBase.Components.Default.Rules.EqualsRule.Run(IData data) at LogicBase.Core.ExecutionEngine.MultiPathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context) at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.DoRunComp(IOrchestrationComponent comp, IData data, TLExecutionContext context)
Discussion Filed Under:
Comments
Workflow?
I know Asset Management installs these workflows, but this may get a better response in the Workflow forum. I'm going to shift that over there.
- Matt
Figured it out
You have to have a hardware catalog and locations assigned before this particular workflow will work. Everything is working now.
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