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Hardware upgrade problem

Created: 24 Oct 2012 • Updated: 24 Oct 2012 | 6 comments
This issue has been solved. See solution.

Hi,

I'm in the process of upgrading our old NetBackup Enterprise environment from 6.5.6 to 7.5.0.4.
Because our old server is an x86 one, I did set up a new server on x86_64 hardware with SLES 11 SP2 installed.

The hardware upgrade guide says, I should perform a full catalog backup on the old server, and import it into the same NetBackup version on the new server.
Unfortunately I can't install 6.5.6 on the new SLES 11 SP2 machine, because it uses a 3.x kernel which isn't supported by NBU 6.5.6.

Is there a standard procedure to deal with this problem?
Of course I don't want to loose my historical backups or my configured policies.

Thanks,
Matt

Comments 6 CommentsJump to latest comment

Nicolai's picture

I am having the same issues and are planing a 2 strep process where I upgrade the hardware, OS and cluster software to a level where it's supported on both 6.5 and 7.5 before upgrading to Netbaackup 7.5

I have not heard of any standard procedure for dealing with a issues like this.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

Marianne's picture

Hardware upgrade guide? I have never seen one?

Any possibility to first install SLES 11 (without SP)?  
If so, you should be able to install 6.5.6 on new master because SUSE Linux Enterprise Server 11 is supported as from version 6.5.5. See 6.5 OS Compatibility Guide: http://www.symantec.com/docs/TECH70729

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
mbodsch's picture

Thanks for your reply, Marianne.

I was talking about this document - to be more exact, it's a hardware refresh guide:
http://www.symantec.com/docs/TECH77448

Of course, I could reinstall the server with SLES 11 SP1 or lower.
I was just hoping for a solution which doesn't require me to downgrade the OS version.

But if this is the way to go, then I'll swallow the pill.

 

Marianne's picture

Yes, I know TECH77448 very well - we quote it here almost every day.
(Symantecs!  I call pdf docs 'guides or manuals' , TECH docs I refer to as TechNotes).

I don't think there is any other way than to migrate and upgrade in a multi-step process...

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

mbodsch's picture

That's fine for me and I'll go ahead reinstalling the server.
Excuse me for the confusion - I wasn't aware of the difference between TechNotes and guides.

Again, thanks a lot for your help.

@Nicolai:
Thank you for your help, too...somehow I overlooked your comment.

Marianne's picture

No need to apologize! We all have these 'little labels' in our heads that are not official terms....

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links