IT Management Suite

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  • 1.  ...has exceeded maximum reapplication retries

    Posted Jun 08, 2015 03:00 PM

    I have multiple devices that are sitting with 5 or more patches that are not installed. Here is excerpt from the log:

    <event date='06/08/2015 07:07:07.1700000 -07:00' severity='4' hostName='compname' source='SoftwareUpdateAgent' module='PatchMgmtAgents.dll' process='AeXNSAgent.exe' pid='1116' thread='6256' tickCount='259775891' >
      <![CDATA[Software update [Windows6.1-KB3046002-x64.msu] has exceeded maximum reapplication retries (31)]]>

    As you can see, the retry count has been elevated to 31 (from default 4) as it was suggested here (FYI, that isn't an explanation nor solution so why mark it that way?):

    https://www-secure.symantec.com/connect/pt-br/forums/software-update-has-exceeded-maximum-reapplication-retries



  • 2.  RE: ...has exceeded maximum reapplication retries

    Posted Jun 30, 2015 11:17 AM

    Hi,

    Have you had any luck on this? I am wondering because I've never seen such scenario.

    Thanks.