Endpoint Protection

 View Only

  • 1.  Help !!!!

    Posted Sep 27, 2009 04:25 AM
    We have 10 sites all over India with about 50-75 nodes at each site. There is no replication between any site. Last night we had a hardware failure on our Symantec server at one of teh sites  and we ended up replacing the HDD on the server.
    We were able to restore most of the things on the Server, Now my big concern is I want the Symantec server back. I had to call 5 different  numbers  I called Symantec tech support only to my disappointment that I have a BSAIC support and I have to call on Monday, which will be too late for.
    What I am looking to recover all my policy and groups and Clients so that I don’t have to push the package to the again/
    Symantec server is on 2008 and clients are a mix of vista and xp\
    Symantec version is 11.4
    Any help will be appreciated
     
    Thanks in Advance


  • 2.  RE: Help !!!!

    Posted Sep 27, 2009 04:28 AM
    If you have the back up of the database you can restore it and you can have all the groups and Clients
    Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager


  • 3.  RE: Help !!!!

    Posted Sep 27, 2009 04:33 AM
    Else what you can do is   install the SEPM and Replace the Sylink on each machine and the Clients will start communicating with the SEPM. You will get the clients back in SEPM but no policy or Groups


  • 4.  RE: Help !!!!

    Posted Sep 27, 2009 04:36 AM
    AMAZED…..Thanks for the quick response But I don’t have the database backup. Frankly speaking I am not awrae that we can take the back up of the database ?
    What next ??


  • 5.  RE: Help !!!!

    Posted Sep 27, 2009 04:46 AM
    Go with option 2


  • 6.  RE: Help !!!!

    Posted Sep 27, 2009 04:50 AM
    The Sylink Replacer is asking for the list of if address..i don't have that...
    Ihave alrafey installed the new SEPM will this bring my cleints back so that i don't have to get the clienst to reinstall


  • 7.  RE: Help !!!!
    Best Answer

    Posted Sep 27, 2009 04:56 AM
    Then use the sylink remote



  • 8.  RE: Help !!!!

    Posted Sep 29, 2009 01:59 AM
    Hey...Thanks alot i have all by cleints back in the new console. But i don't have my groups and policy.. But its OK something is better then nothing


  • 9.  RE: Help !!!!

    Posted Sep 29, 2009 01:59 AM
    Hey...Thanks alot i have all by cleints back in the new console. But i don't have my groups and policy.. But its OK something is better then nothing