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Help with cataloging media with backup exec

Updated: 21 May 2010 | 2 comments
heidiq155's picture
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Hello,
Im trying to do a restore.  I put the tapes in, ran an inventory and when I try to catalog the media it runs for a short time (sometimes as little as 3 minutes or as long as 3.5 hours) and then I get this:
"The job was canceled because the response to a media request alert was Cancel, or because the alert was configured to automatically respond with Cancel, or because the Backup Exec Job Engine service was stopped."
Im new to this and not sure what to do to get around this.  Any suggestions?  Thanks.  

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andrew.charles@safestyle.co.uk's picture
02
Sep
2009
1 Vote +1
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Hi, Have you checked to make

Hi,
Have you checked to make sure that the service mentioned is running? If it is then i would restart the service. If this does not work then repost with what errors you are getting in the event log.

Symboy's picture
04
Sep
2009
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hi

 Hi Please check the alert category under alert Tab in Be console 

under ...TOOLS---WIZARDS-- ALERT CATEGORIES.
If the alert is set to autoresponse in any specified time 
If so change that to default settings 

Alert may be "Media Insert"

Thanks
Zaki Khan

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