Endpoint Encryption

 View Only

Help Desk Recovery doesnt use computers current hostname

  • 1.  Help Desk Recovery doesnt use computers current hostname

    Posted Aug 30, 2016 12:29 PM

    Hello,

    I have the encryption client installed on our image using the image flag and installed from a CMD.  Everything deploys with out issues.  However I am seeing that when a user users the advanced help desk recovery screen, the host name SEE uses is the host name of the golden image when the client was installed in system image mode.  After the image is brought down, we log in and change the computer name to its new domain name.  But after this change, the name it shows on the help desk recovery screen, is the name given to the golden image before its been sysprepped and imaged.

     

    Any thoughts?

     

    Thank you,

     

    Jeremy