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Help in determining customer's licence position

Created: 20 Feb 2013 • Updated: 21 Feb 2013 | 4 comments
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Hello,

Our customer has asked us to check if what they have licensed corresponds with what they have installed;

Would  SYMC PROTECTION SUITE ENTERPRISE EDITION 3.0 PER USER RENEWAL BASIC 12 MONTHS (licensed to year end)

correspond to what we see installed on pcs and servers as Symantec Endpoint Protection 11, 12, and Symantec Endpoint Protection Mgr

 

They also have SYMC PROTECTION SUITE ENTERPRISE EDITION 3.0 PER USER BNDL INITIAL BASIC 12 MONTHS

What does that also entitle them to deploy? Does it cover Mail Security for Microsoft Exchange 6 (which the website says is now purchased as part of the Protection Suite Enterprise Edition?)

 

They have licenses for SYMC BACKUP EXEC SYSTEM RECOVERY DESKTOP FOR SYMC PROTECTION SUITE ENTERPRISE EDITION 3.0 I/O STD LIC

What does that entitle them to? What products can they deploy?

Does it cover Backup Exec 2010 R3 & Backup Exec Remote Agent for Windows Systems 11 & Windows Servers 12?

Many thanks in advance!

Operating Systems:

Comments 4 CommentsJump to latest comment

Backup_Exec's picture

Hi

For any license query or help you can engage Symantec Licensing for help please check below link for more details

http://www.symantec.com/docs/TECH113612

Hope that helps

Thanks

 

Sameer

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SOLUTION
VJware's picture

SYMC PROTECTION SUITE ENTERPRISE EDITION 3.0 contains (or atleast used to contain)  the following ~

    Endpoint Security
        Mobile AntiVirus for Windows Mobile
        AntiVirus for Macintosh
        AntiVirus Corporate Edition for Linux
        Endpoint Protection
        Symantec Network Access Control Self Enforcement
    Messaging Security
        Symantec Brightmail Gateway
        Symantec Mail Security for Microsoft Exchange
        Symantec Mail Security for Domino
        Symantec Web Gateway
        Symantec Premium AntiSpam
    Backup and Recovery
        Symantec Backup Exec System Recovery Desktop Edition

BASIC 12 MONTHS refers to a maintenance support contract of the Basic level & valid for 12 months.

And yes, as suggested above, would be good to contact the licensing folks for more detailed info.

 

Colin Weaver's picture

Just to Clarify Symantec System Recovery iss NOT the same product as Backup Exec and rather confusingly did briefly use the words "Backup Exec" as part of the product name.

 

Basic History of the product itself is:

Symantec Live State Recovery (LSR)

Backup Exec System Recover (BESR)

Symantec System Recovery (SSR) - Current version = SSR 2013

 

Is also has a separate forum located here:

https://www-secure.symantec.com/connect/backup-and-recovery/forums/symantec-system-recovery-formerly-backup-exec-system-recovery

 

As you asked about licenesing the advice already given by others applies - this is just some background info that you need to be aware of.

 

Noelle's picture

Thanks everyone - I'll investigate further and will check out the licensing help.