Help! Re-direct virus?
My computer came under anti-virus protection from Symantec Endpoint Protection (SEP) since Aug 2012. However, recently, about two weeks ago, whenever I used internet search engines (e.g. Google and Bing), my intenet browswers started to automatically re-direct me to www.bts.scour.com and other dubious websites. Despite conducting regular scans on my computer (both before the current spate of redirections, and after the redirections started happening), the problem persists -- it seems that SEP is either not detecting, or failing to remove whatever malicious software is causing the re-direction.
Should I change any of the settings in my SEP in order for it to detect and remove the malware? Or do I need to purchase some other Symantec product? Thanks.