help - SEPM consume excessive size of my storage
Created: 26 Jan 2012 | 7 comments
hi there,
I notice folder Symantec Endpoint Protection Manager consume very large size, more than 200GB.
- how/why it happen?
- can it be shrinked?
- are there something I can do, to prevent this happen again?
- where I need to start to solve this? also how to solve this matter. thanks before.
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Questions and Suggestion
Hello,
What version of SEP 11.x are you carrying??
Could you let us know the path of the SEP folders which is taking the highest space?
Here are few Articles which may assist you:
Issue Related to Low disk space.
https://www-secure.symantec.com/connect/articles/issue-related-low-disk-space
Disk Space Management procedures for the Symantec Endpoint Protection Manager
http://www.symantec.com/docs/TECH96214
Check this Article to find how Old version are you carrying:
What are the Symantec Endpoint Protection (SEP) versions released officially?
https://www-secure.symantec.com/connect/articles/what-are-symantec-endpoint-protection-sep-versions-released-officialy
It is important to maintain consitency in the SEP 11 - check article below:
About Maintaining Consistency of Software Versions throughout a SEP 11 Organization
http://www.symantec.com/docs/TECH131660
Migrating to Symantec Endpoint Protection 11.0.7101 (RU7 MP1)
http://www.symantec.com/docs/TECH171552
Reason for Migration to the Latest version; check the Release Notes:
http://www.symantec.com/docs/TECH103087
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
Which folders?
Hi,
may be more accurate by sharing with us which subfolders and/or files are taking so much space?
Regards,
Giuseppe
Small Business Edition or Enterprise Edition?
Hi Noname212,
Is this SEP 11 or SEP 12.1?
Also: is this the Small Business Edition or full Enterprise edition?
Many thanks,
Mick
With thanks and best regards,
Mick
hi there, I figured out the
hi there,
I figured out the subfolder is \content\..
I deleted all folder which had been created in couple months ago). is it ok?
I use SEPM 11. but about detail version, how can I get to know? thanks before
Answer
Hello,
To understand which version you are carrying is simple.
1) Open the SEPM
2) Click on "About" on the Right Hand Upper Corner.
OR
1) Open the SEP client
2) Click on the "Help and Support" on the Right Hand Upper Corner and then Click on About.
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
Not good idea
Hi,
it was not a good idea to delete the content just like that.
First you had to verify if the number of folders was the expected one or not, according to how many definitions you set to keep in your SEP Site Properties.
If the number was OK, you simply had to decrease it the Site Properties.
If the number was wrong, maybe something got corrupted and you had to apply the right procedure:
www.symantec.com/docs/ECH104721
Now, if something does not work and I were you, I would run the disaster recovery procedure to repair the installation.
Regards,
Giuseppe
Hi
Please do the following:
Lowering the retained number of content revisions will result in a reduction in the amount of disk space used by the SEPM to store content. To alter the number of stored content revisions, please take the following steps:
Note that reducing the number of retained content revisions can potentially have a major impact on the client definition updating process, with clients then required to download larger deltas due to fewer content revisions being retained. This can in turn have a significant impact on network bandwidth usage. Please see the following articles for best practice recommendations on the number of content revisions to retain, as well as general disk space management procedures for the SEPM:
Best Practices for configuring the number of content revisions to keep in Symantec Endpoint Protection Manager:
http://www.symantec.com/business/support/index?page=content&id=TECH92225&locale=en_US
Disk Space Management procedures for the Symantec Endpoint Protection Manager:
http://www.symantec.com/business/support/index?page=content&id=TECH96214&locale=en_US
If the lack of disk space is not caused by the SEPM installation itself, then other solutions should be investigated. For example: the configuration of auto-cleanup scripts for automatic cleaning of temporary folders and Internet cache, moving user files and folders to other locations, installing additional applications to other drives, setting the virtual memory (paging file) to a fixed value on an alternate drive, etc...
Regards
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