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[HELP] What Symantec solutions for these needs

Created: 28 May 2012 • Updated: 13 Jun 2012 | 3 comments
This issue has been solved. See solution.


I'm new with Altiris solutions. I have a customer who want to:

- Asset management

Helpdesk Management 

- Automaticaly and dynamicaly inventory of IT equipment

- remote deployment of OS, application...etc

Which altiris  solution will fit these requirements

Thanks in advance 

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pete_4u2002's picture

- Asset management  ---> Asset Management Suite

- Helpdesk Management ---> Symantec ServiceDesk

- Automaticaly and dynamicaly inventory of IT equipment ---> Altiris Inventory Solution

- remote deployment of OS, application  ---->Altiris Deployment Solution

neww's picture

I read in the documentation that "Client management suite" do: Discovery and inventory, Imaging, software and patch management, remote management.

Are "Altiris Deployment solution" and "altiris Inventory Solution" subcomponents for "client management suite"?

If not, What funcionalities they can provide more than "Client Management Suite"?

Thanks in advance

bs_ct's picture

You are correct.

They are "Solutions" in the "suite". IT Management Suite encompasses Asset Management Suite, Client Management Suite and Server Management Suite.