[HELP] What Symantec solutions for these needs

Created: 28 May 2012 | Updated: 13 Jun 2012

neww

Hello,

I'm new with Altiris solutions. I have a customer who want to:

- Asset management
- Helpdesk Management

- Automaticaly and dynamicaly inventory of IT equipment

- remote deployment of OS, application...etc

Which altiris solution will fit these requirements

Thanks in advance

Quick Look Solution

- Asset management --->

- Asset management ---> Asset Management Suite

http://www.symantec.com/asset-management-suite

- Helpdesk Management ---> Symantec ServiceDesk

http://www.symantec.com/products/purchasing.jsp?pcid=pcat_infrastruct_op&pvid=helpdesk_sol_1

- Automaticaly and dynamicaly inventory of IT equipment ---> Altiris Inventory Solution

http://www.symantec.com/inventory-solution

- remote deployment of OS, application ---->Altiris Deployment Solution

http://www.symantec.com/deployment-solution

Filed Under

Tags:

Partners, EMEA

Comments

pete_4u2002

Symantec Employee

May

2012

SOLUTION

- Asset management --->

- Asset management ---> Asset Management Suite

http://www.symantec.com/asset-management-suite

- Helpdesk Management ---> Symantec ServiceDesk

http://www.symantec.com/products/purchasing.jsp?pcid=pcat_infrastruct_op&pvid=helpdesk_sol_1

- Automaticaly and dynamicaly inventory of IT equipment ---> Altiris Inventory Solution

http://www.symantec.com/inventory-solution

- remote deployment of OS, application ---->Altiris Deployment Solution

http://www.symantec.com/deployment-solution

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

neww

May

2012

I read in the documentation

I read in the documentation that "Client management suite" do: Discovery and inventory, Imaging, software and patch management, remote management.

Are "Altiris Deployment solution" and "altiris Inventory Solution" subcomponents for "client management suite"?

If not, What funcionalities they can provide more than "Client Management Suite"?

Thanks in advance

bs_ct

Partner

Jun

2012

You are correct

You are correct.

They are "Solutions" in the "suite". IT Management Suite encompasses Asset Management Suite, Client Management Suite and Server Management Suite.