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[HELP] What Symantec solutions for these needs

Created: 28 May 2012 • Updated: 13 Jun 2012 | 3 comments
This issue has been solved. See solution.

Hello,

I'm new with Altiris solutions. I have a customer who want to:

- Asset management
- Helpdesk Management 

- Automaticaly and dynamicaly inventory of IT equipment

- remote deployment of OS, application...etc

Which altiris  solution will fit these requirements

Thanks in advance 

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pete_4u2002's picture

- Asset management  ---> Asset Management Suite

http://www.symantec.com/asset-management-suite

- Helpdesk Management ---> Symantec ServiceDesk

http://www.symantec.com/products/purchasing.jsp?pcid=pcat_infrastruct_op&pvid=helpdesk_sol_1

 

- Automaticaly and dynamicaly inventory of IT equipment ---> Altiris Inventory Solution

http://www.symantec.com/inventory-solution

 

- remote deployment of OS, application  ---->Altiris Deployment Solution

http://www.symantec.com/deployment-solution

SOLUTION
neww's picture

I read in the documentation that "Client management suite" do: Discovery and inventory, Imaging, software and patch management, remote management.

Are "Altiris Deployment solution" and "altiris Inventory Solution" subcomponents for "client management suite"?

If not, What funcionalities they can provide more than "Client Management Suite"?

Thanks in advance

bs_ct's picture

You are correct.

They are "Solutions" in the "suite". IT Management Suite encompasses Asset Management Suite, Client Management Suite and Server Management Suite.