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HelpDesk 6's fields information corresponding to ServiceDesk 7

  • 1.  HelpDesk 6's fields information corresponding to ServiceDesk 7

    Posted May 30, 2011 11:04 PM

    I am using Report Designer to develop reports on ServiceDesk 7 based on the criteria of old reports on HelpDesk 6. But I cannot confirm the exact fields on ServiceDesk7 corresponding to HelpDesk6 even SQL query generation with some modification on ServiceDesk 7's Report Designer.

    Anyone can provide this information ?

    Thanks