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Helpdesk and Server Hardenin

Updated: 21 May 2010 | 1 comment
Mustafa Abdel-Aziz's picture
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Hi All,

I have Helpdesk Solution installed on Win Server 2003.

The client intends to do Server Hardening for security reasons on the Helpdesk Server using Microsoft Security policy. So, I need to know if this is going to affect the operation of the Helpdesk or the Notification System and What configuration should I do on the application to avoid any problems?

Regards,
Mustafa

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bgreen's picture
27
Aug
2009
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NS Hardening Guide

Mustafa,

I'm not 100% sure if this has HelpDesk included, but https://kb.altiris.com/article.asp?article=34454&p=1 has links to the ports and protocols in use by the 6 platform, as well as the Notification Server hardening guide.

Hope this helps,

Brad