Helpdesk Contacts - Deleting in Batches
John Carter
October 6th, 2008
Greetings,
I'm looking for an assist with deleting Contacts from Helpdesk in batches.
Currently, when going to delete a contact, you have to explicitly enter which contact your looking for if you want to search by the "NT ID" field.
We just changed our domain structure and I now have Contacts for each employee, for both domains.
I'd like to find and delete all the old domain-based Contacts but can't find a wildcard or search string that will find them except individually.
Thanks!
JC
Filed under: Helpdesk Solution, Endpoint Management and Virtualization
domain only
You can put the old domain only in the NT ID field. You don't need to do a single user at a time. Just search NT ID=old domain name and you'll get all the records.
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