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Hi All,I want to download

Created: 09 Jul 2013 • Updated: 09 Jul 2013 | 9 comments

Hi All,

I want to download Symantec Endpoint Protection V 11.0.5002.333 offline update file.

Could you please provide the download link for the above version.

looking forward for the positive response.

Thanks in Advance.

Comments 9 CommentsJump to latest comment

Brian81's picture

You've posted in the wrong forum. This should go under the Endpoint Protection forum.

This is a very old version of 11.x. To obtain the download, you will need to call support so they can assist you.

ohzone - CherylPeterson's picture

Moved to SEP forum,


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Rafeeq's picture

I dont know why u need that particular version, its a very old one and lot of bugs have been fixed.

if you still that particular one please call support they would give you a FTP download link

Sumit G's picture


This version is too old and a lot of issue fix and release come after this version.

Current 11.0.7 MP3 version is available in market. You can go through this  version.

Otherwise go with 12.1 RU3 version this version is release at 6-62013 and is also supported with Windows 8.

Upgrading or migrating to Symantec Endpoint Protection 12.1.3 (RU3)


Article:TECH206823  |  Created: 2013-06-03  |  Updated: 2013-06-06  |  Article URL


If you still continue with your 11.0.5002.333 version then you need to contact with Symantec Support.

How to create a new case in MySupport

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers:


Sumit G.

Chetan Savade's picture


Thank you for posting in Symantec community.

I would be glad to answer your query.

On the Symantec site you can see only the latest version of SEP. Legacy versions are not available however support can provide you. 

Support team will upload the legacy version on FTP server and will provide the link to download.

Easies way can be, log a webcase and ask them to provide SEP RU5 version.

How to create a new case in MySupport


log a case with support.

Contact Symantec Customer Care on

Symantec always recommend to use the latest version of SEP.


Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Cameron_W's picture

If you are looking for the latest offline virus definition updater you can find it at the page below.

Download the correct exe (32 or 64bit) from another machine then run the exe on this machine to update.

If I was able to help resolve your issue please mark my post as solution.

Chetan Savade's picture

Thumbs up to the above advice.

If only looking only for offline virus definitinos updater then will have to use intelligent updater.

But intelligent updater can only update Virus and Spyware definitions. It can't update PTP & NTP definitions.


Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Luis_souza's picture

Support Team can provide old versions of the SEP.



Luis Souza |  Systems Engineer |



AjinBabu's picture


It is advised to upgrade the newer SEP versions.